Manager, Reporting, Analytics and Insights

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Job Title: Manager, D2C Reporting, Analytics and Insights (remote/ onsite)

Location: US-GA-Atlanta (Sandy Springs)

FLSA: Exempt 

#LI-Hybrid

Job Overview:

We are looking for a highly skilled Manager, D2C Reporting, Analytics, and Insights to join our Direct-to-Consumer team. In this role, you will transform complex datasets into clear, actionable insights that drive strategic business decisions. You will partner closely with product, marketing, development, and internal business partners to define metrics, build dashboards, and guide data-informed decisions within the team, the organization, and for clients.

Job Responsibilities:

• Design, develop, and maintain scalable dashboards and reports using BI tools (e.g., Tableau, Power BI, Looker) to support executive and operational decision-making.
• Lead end-to-end data analysis projects: define premises, extract and clean data, and present insights in a way that is understandable across all stakeholders
• Leverage data from across the business technology ecosystem — including CRM (Salesforce), marketing automation (HubSpot), and web analytics platforms (Google Analytics, GSC, GTM) — to connect insights across systems and deliver comprehensive cross-functional reporting.
• Own the end-to-end production of monthly and quarterly client-facing performance review decks, translating complex data and insights into a clear and compelling format for clients.
• Lead the adoption and application of AI-driven tools and techniques to optimize data analysis, streamline reporting processes, and drive more actionable, business-ready insights.
• Collaborate with development and business intelligence to ensure data quality, pipeline reliability, and alignment between raw data sources and reporting layers.
• Review and evolve existing analytical frameworks, KPIs, and metrics.
• Identify trends, anomalies, and opportunities within the various datasets using SQL, Python, or R, and proactively surface insights to relevant stakeholders.
• Maintain thorough documentation of data models, definitions, and analytical methodologies.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Job Requirements:

• 5+ years of experience in a data analyst or similar role, with demonstrated ability to deliver business impact through data.
• Strong experience with at least one BI/visualization tool (Tableau, Power BI, Looker, or similar).
• Solid understanding of data warehousing concepts and experience working with cloud data platforms (e.g., Snowflake, BigQuery, Redshift).
• Advanced proficiency in SQL, Python, or R — including complex joins, window functions, CTEs, and query optimization.
• Working knowledge of the product development life cycle, with experience supporting data needs across ideation, build, release, and post-launch analysis phases.
• Strong analytical thinking and problem-solving skills with high attention to detail.
• Demonstrated success applying machine learning and predictive modeling to improve analytical outcomes, reporting quality, and business insights.
• Proven track record of leveraging AI-powered tools (e.g., Claude, Copilot, or similar) to materially enhance data analysis efficiency, automate workflows, and elevate insight generation and storytelling.
• Excellent communication skills, with the ability to present data findings clearly to client, technical, and executive audiences.
• Bachelor’s degree in Statistics, Mathematics, Computer Science, Data Science & Analytics, Economics, or a related quantitative field.

Preferred Requirements:

• Background or familiarity with the automotive and/or vehicle warranty industry is a plus, with an ability to quickly ramp up on industry-specific metrics, workflows, and client expectations.
• Experience in a fast-paced startup or high-growth technology environment.
• Knowledge of A/B testing methodologies and experimental design.
• Master’s degree or higher in a quantitative discipline.

Company Benefits: 

• Medical, Dental, and Vision Insurance 
• Flexible Spending Account
• Health Savings Account 
• 401(k) Plan with Company Match
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Paid Holidays and Vacation
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development
• And More! 

About Safe-Guard Products International:

Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.

For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.