The Role
The Quality Manager develops a global supplier quality management system, establishes quality standards, leads supplier qualification, and oversees quality assurance in product development.
Summary Generated by Built In
About the Company
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time.
In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 26 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.
Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us
e.l.f. Cosmetics is looking for a motivated, collaborative, and experienced Quality Manager to join our dynamic, high-growth company.
The Quality Manager will focus on developing a global supplier quality management system in sync with the e.l.f. business strategy. S/he establish a supplier qualification process to enroll suppliers meeting the e.l.f. standard and participate and lead all quality aspects during new product development discussions with suppliers. The Quality Manager will also setup quality standards and procedures for all key processes relating to non-Asia products and supplier quality management while keeping the suppliers aware of and trained on e.l.f. requirements, verifying through regular management.
The best candidates will embrace e.l.f.’s dynamic culture of executing with quality and speed to drive solutions. The ideal candidate will bring at least 6 years of experience in Quality Assurance, preferably in the cosmetic industry. We are also looking for someone with a good understanding of GMP and QA requirements who has strong collaboration and influencing skills. Finally, strong root cause analysis experience and problem solving with minimum business impact along with a good sense of urgency is a must in the Quality Manager role.
This position is located in our NYC Office which is open in a hybrid model of 3 days in the office and 2 days at home.
Responsibilities:
Business Quality Management
• Key contact to communicate quality issues and actions until resolution to local country leaders for e.l.f. Cosmetics and e.l.f. Skin products.
• Ensures distributor quality and regulatory agreements are in place
• Establish a partnership with local Sales and Marketing leaders
• Address marketed product quality-related incidents with various functions through effective CAPA (Corrective and Preventive Action)
• Coordinate the local distribution centers to build the quality management system and also supervise incoming inspection in the Distribution Centers when needed.
• Travel as needed
New Product Quality
• Set up quality standards and procedures for all key processes relating to e.l.f. Cosmetics and e.l.f. Skin and supplier quality management
• Keep the suppliers well aware and trained on related e.l.f. requirement, and verify through daily management
• Participate and lead all quality aspects during new product development discussions with suppliers
Quality Management System
• Partner with the QMS Global Manager to develop the global supplier quality management system, maintain, and fine-tune with matching e.l.f. business strategy
• Leads supplier qualification process to enroll suppliers meeting e.l.f. Standard.
Requirements:
- Bachelor's or above degree, majoring in chemistry, biology, or other related technical disciplines preferred
- 6+ years’ experience in Quality Assurance and experience in the cosmetic industry is highly preferred
- 6+ years of experience in QA, CAPA, and plant operation with a good understanding of GMP and QA requirements
- Risk analysis and management under stress
- Good sense of urgency
- Strong collaboration and influencing skills under remote management
- Root cause analysis and problem solving with minimum business impact
The base salary range for this role is listed above.
Total compensation includes base salary, annual company-based performance bonus, and equity. Under e.l.f.’s annual bonus program, employees are eligible to earn up to 200% of their target bonus when company performance exceeds defined goals. In addition, e.l.f. provides a variety of other benefits to employees, including medical, dental, and vision insurance, a retirement savings plan, gender neutral parental leave, and unlimited paid time off. The amount of total compensation (including base salary) offered will be based on a wide range of factors, including geographic location, experience, specific skills, and qualifications.
Compensation components are subject to change at the company’s discretion
This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.
e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.
Top Skills
Capa
Gmp
Quality Management Systems (Qms)
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The Company
What We Do
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Celebrating the beauty of every eye, lip and face is fundamental to our DNA. It’s in our name and inspires us as a company. We are committed to creating a culture internally – and in the world around us – where all individuals are encouraged to express their truest selves, are empowered to succeed and where we do the right thing for people, the planet and animals.
Our deep commitment to inclusive, accessible, cruelty-free beauty has fueled the success of the e.l.f. Cosmetics brand online and at retail since 2004. With the 2020 acquisition of the pioneering clean-beauty brand W3LL People, and the new lifestyle beauty brand Keys Soulcare created with Alicia Keys, we continue to strategically expand our portfolio with brands that support our purpose and values. Our brands are widely available online, and at leading beauty, mass-market, and natural specialty retailers.
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