The Manager Program Management- IT will lead a team of project managers to successfully deliver IT projects. Collaborate with IT leaders to implement and continuously improve Iterative and Agile project management practices that improve project outcomes. Maintain responsibility and accountability for successful delivery of projects that meet organizational goals and deliver business value.
This is an on-site position located in Springfield, MO. Remote work is not an option for this role.
ESSENTIAL JOB FUNCTIONS
- Lead a team of project managers to ensure successful delivery of IT projects to deliver business value across technology and business functions
- Develop a vision for improving the value created by the Program Management office by transforming and continuously improving services offered and implementing additional services that improve solution delivery
- Collaborate with solution delivery teams and leadership to implement, standardize and improve project management processes across the IT department
- Co-create and implement improvements and best practices that drive improved department outcomes (e.g., Agile, Lean, Dev Ops, etc.)
- Coach and advise project managers and teams on the best application, implementation and utilization of project management approaches such as Scrum, Kanban, Agile, Lean, and Iterative Waterfall within a fast-paced, high tech environment
- Coach project managers on how to improve soft-skills including facilitation, mediation, relationship-building, and improving team dynamics
- Support successful delivery of projects, programs and the portfolio by improving prioritization, estimation, planning, scheduling, slotting and resourcing of projects
- Maintain a broad knowledge of project management, solution delivery, quality assurance, hardware/infrastructure and IT operations practices such as Scrum, Kanban, Lean, SAFe, DevOps, ITIL, etc.
- Manage project management personnel, including work allocation, training, and problem resolution; evaluate performance and make recommendations for personnel actions; motivate employees to achieve peak productivity and performance.
- Identify and utilize the appropriate tools and techniques to manage programs and projects with varied characteristics, focusing on results over processes
- Partner with IT and functional leadership to recover from impacts to projects and accommodate changing business needs.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:- Bachelor's degree in any field, or equivalent practical experience; a degree in Computer Science, Engineering, Information Systems, or a related technical discipline is a plus
- 3+ years of experience managing and developing a team in program management supporting technical programs.
- 5+ years of technical program or project management experience delivering cross-functional technology initiatives
- Experience delivering programs using multiple methodologies, including Agile (Scrum, Kanban) and Waterfall/hybrid approaches
- Working knowledge of software application development concepts and the software development lifecycle
- Working knowledge of information technology concepts including networking, hardware, and infrastructure
- Familiarity with quality assurance concepts and practices, including testing and release management
- Experience managing program risks, dependencies, and stakeholder escalations across concurrent workstreams
- Experience driving engineering readiness, operational readiness, vendor coordination, and technical governance activities across complex technology programs
- Experience tracking program budgets and communicating financial impacts
- Proficiency with program management tools (e.g., Jira, Confluence, Smartsheet, Azure DevOps, or similar)
- Excellent written and verbal communication skills, with the ability to communicate clearly with both technical and non-technical audiences and present comfortably to large groups
- Strong facilitation, mediation, and relationship-building skills; proven ability to lead through influence using sound judgment, trustworthiness, and candor
- Advanced planning, organizational, problem-solving, and decision-making abilities in a dynamic, collaborative environment
- Proven track record of serving internal stakeholders and driving successful project outcomes
Desired:
- Experience in retail store operations, eCommerce, omnichannel, supply chain, infrastructure, data, or enterprise technology.
- Experience managing projects involving multiple Technology disciplines and significant cross-team dependencies.
- Experience with scaled delivery frameworks and practices such as SAFe, DevOps, and ITIL.
- Experience supporting organizational change, process improvement, or Technology transformation initiatives.
- PMP, CSM, SAFe, or equivalent certification.
- Experience in the automotive aftermarket, auto parts, or retail industry.
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Skills Required
- Bachelor's degree in any field or equivalent practical experience
- 3+ years managing and developing a team in program management supporting technical programs
- 5+ years of technical program or project management experience delivering cross-functional technology initiatives
- Experience delivering programs using Agile, Scrum, Kanban, Waterfall, or hybrid methodologies
- Working knowledge of software application development concepts and the software development lifecycle
- Working knowledge of networking, hardware, infrastructure, and information technology concepts
- Familiarity with quality assurance, testing, and release management practices
- Experience managing program risks, dependencies, and stakeholder escalations across concurrent workstreams
- Experience driving engineering readiness, operational readiness, vendor coordination, and technical governance activities
- Experience tracking program budgets and communicating financial impacts
- Proficiency with program management tools such as Jira, Confluence, Smartsheet, Azure DevOps, or similar
- Excellent written and verbal communication skills with technical and non-technical audiences
- Strong facilitation, mediation, relationship-building, and influence skills
- Advanced planning, organizational, problem-solving, and decision-making abilities
- Proven track record of serving internal stakeholders and driving successful project outcomes
- Degree in Computer Science, Engineering, Information Systems, or related technical discipline
- Experience in retail store operations, eCommerce, omnichannel, supply chain, infrastructure, data, or enterprise technology
- Experience managing projects involving multiple technology disciplines and significant cross-team dependencies
- Experience with SAFe, DevOps, and ITIL
- Experience supporting organizational change, process improvement, or technology transformation initiatives
- PMP, CSM, SAFe, or equivalent certification
- Experience in automotive aftermarket, auto parts, or retail industry
O’Reilly Auto Parts Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about O’Reilly Auto Parts and has not been reviewed or approved by O’Reilly Auto Parts.
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Equity Value & Accessibility — Equity-style upside is strengthened by an Employee Stock Purchase Plan that allows eligible full-time team members to buy ORLY shares via payroll deductions at a discount, improving access to ownership. This creates a tangible wealth-building lever that is positioned as stronger than many retail peers’ stock purchase offerings.
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Inclusive Benefits Coverage — Retirement access is broadened because both part-time and full-time team members are immediately eligible to enroll in the 401(k). Whole-person support also extends beyond full-time staff through O’Care Solutions, which is described as available to full- and part-time team members at no cost.
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Wellbeing & Lifestyle Benefits — Wellness and support benefits are expanded through the Live Life Well program, which can reduce medical premium share when specific health criteria are met. O’Care Solutions adds lifestyle and wellbeing coverage through counseling and practical supports like legal/financial consults and caregiving resources.
O’Reilly Auto Parts Insights
What We Do
O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada. O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow! Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O! Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.
