When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
About Parexel
Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.
We work with focus, agility, and shared purpose, moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart®.
About the Role
We are seeking a Manager, Production Services (Clinical Trial Supply Chain / Clinical Logistics Operations Manager) to join our Clinical Trial Supplies & Logistics (CTS&L) team in a remote U.S./Pennsylvania-based capacity, with preference given to candidates located within reasonable proximity to our Quakertown, Pennsylvania depot.
This newly created leadership role will help shape the future structure of a global Production Services team responsible for clinical trial supply packaging, labeling, manufacturing support, production planning, and batch documentation activities. The Manager, Production Services will provide operational leadership, technical guidance, and day-to-day oversight across critical clinical supply chain functions while ensuring compliance with Good Manufacturing Practices (GMP) requirements, sponsor expectations, quality standards, and delivery timelines.
You will partner with cross-functional teams across North America, Europe, Asia, and Latin America to support the successful delivery of clinical trial materials that directly impact patients around the world. This position offers a unique opportunity to step into a visible leadership role, influence team strategy, and drive operational excellence within a growing global organization.
Key Responsibilities
Lead, mentor, and develop Production Services team members while fostering a collaborative, high-performance culture.
Oversee clinical trial supply production workflows, ensuring projects remain on schedule and deliverables are achieved.
Monitor operational progress, manage priorities, and provide escalation support for complex supply chain challenges.
Support packaging, labeling, manufacturing support, batch documentation, and production planning activities.
Ensure compliance with Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), regulatory requirements, and departmental procedures.
Drive problem solving and mitigation planning to address project risks and timeline challenges.
Support supplier compliance, quality metrics, training compliance, audits, inspections, CAPA activities, and continuous improvement initiatives.
Collaborate with cross-functional clinical supply chain stakeholders to ensure successful project execution and customer satisfaction.
Contribute to operational excellence, process improvement initiatives, and lean management practices.
Support business growth through participation in internal initiatives, client-facing activities, and strategic operational planning.
Candidate Profile
You'll thrive in this role if you bring:
Strong leadership, problem-solving, and operational decision-making skills.
Expertise in clinical trial supply chain operations and GMP-regulated environments.
Experience supporting packaging, labeling, production planning, and clinical supply activities.
The ability to influence teams, prioritize competing demands, and navigate operational challenges.
Strong communication and collaboration skills with global cross-functional teams.
A customer-focused mindset with a passion for delivering solutions that ultimately support patients.
Required Qualifications
Bachelor's degree in Life Sciences, Pharmaceutical Sciences, Logistics, Engineering, or a related discipline, or equivalent experience.
Approximately 6 to 10+ years of experience in clinical trial supply chain, pharmaceutical production, clinical logistics, or a related regulated environment.
Strong knowledge of Good Manufacturing Practices (GMP) requirements and clinical supply chain operations.
Experience with production planning, packaging design, labeling operations, and supply chain execution.
Ability to identify risks, resolve operational issues, and implement mitigation strategies.
Strong project management, organizational, and stakeholder management skills.
Fluent English communication skills.
Preferred Qualifications
Experience within a Contract Manufacturing Organization (CMO) supporting clinical trial supplies.
Previous people leadership or team management experience.
Pharmaceutical Sciences educational background or equivalent pharmaceutical industry expertise.
Experience leading global or geographically dispersed teams.
Financial, budgeting, profitability, KPI, and forecasting experience.
Benefits and Compensation
Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company Match
Pet Insurance
For a complete list of benefits, please visit www.parexel.com/us-benefits.
We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.
If this job doesn't sound like the next step in your career, but perhaps you know someone who would be a perfect fit, send them the link to apply!
We believe in flexibility, growth, and creating space for people to do their best work. Join us and help deliver clinical trial supplies that accelerate the development of life-changing therapies for patients worldwide.
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Skills Required
- Bachelor's degree in Life Sciences, Pharmaceutical Sciences, Logistics, Engineering, or a related discipline, or equivalent experience
- Approximately 6 to 10+ years of experience in clinical trial supply chain, pharmaceutical production, clinical logistics, or a related regulated environment
- Strong knowledge of Good Manufacturing Practices requirements and clinical supply chain operations
- Experience with production planning, packaging design, labeling operations, and supply chain execution
- Ability to identify risks, resolve operational issues, and implement mitigation strategies
- Strong project management, organizational, and stakeholder management skills
- Fluent English communication skills
- Experience within a Contract Manufacturing Organization supporting clinical trial supplies
- Previous people leadership or team management experience
- Pharmaceutical Sciences educational background or equivalent pharmaceutical industry expertise
- Experience leading global or geographically dispersed teams
- Financial, budgeting, profitability, KPI, and forecasting experience
Parexel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parexel and has not been reviewed or approved by Parexel.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, HSA/FSA options, and company-paid disability insurance. Descriptions often portray the package as strong or “top notch,” adding meaningful value.
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Retirement Support — Retirement offerings include a 401(k) with company matching and, in some regions, generous pension contributions. Core financial protections are emphasized as a solid part of the total rewards.
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Leave & Time Off Breadth — Time-off programs include ample PTO or flexible/unlimited RTO alongside flexible schedules and remote/hybrid options. Work-life balance support from managers is highlighted as a practical advantage.
Parexel Insights
What We Do
Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com. Community Guidelines Because Parexel’s social media channels are open to the general public and employees, we are not responsible for views expressed other than our own. However, we do not tolerate posts that are: • Abusive, harassing or threatening to others. • Defamatory, offensive, obscene, vulgar or depicting violence. • Hateful targeting by race/ethnicity, age, color, creed, religion, gender, sexual preference or orientation, nationality or political beliefs. • Sexually explicit or pornographic. • Fraudulent, deceptive, libelous, misleading or unlawful. • Referencing criminal or illegal activity. • Spamming. We reserve the right to remove any comments that do not adhere to our guidelines as well as report users who violate the rules of our page.
