Manager, Product Specialist (Sales support), Lifecycle Safety

Job Overview
Secure and retain business through professional, consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new clinical sponsors.  Provide technical advice and sales support to potential and existing clients. Help IQVIA develop and deliver market leading solutions and capabilities.  Establish, grow and manage long-term and profitable relationships. Assists in RFI/RFP responses and proposals.

Essential Functions

• Actively prospect and leverage potential new business opportunities within specified potential new and/or existing Customers/Accounts.

• Actively network in the industry to establish relationships and to identify potential opportunities.

• Work with Sales Management to identify and prioritize list of target Account opportunities for each 'prospecting cycle' (e.g. quarterly/semi-annually).

• Ensure appropriate strategy/solution is proposed to customer.   Monitor actions and results against plans.

• Under the leadership of Sales Management, continuously monitor status of leads and opportunities to ensure a pipeline of opportunities is maintained.

• Coordinate with GBO to develop proposal.

• Report all sales related activities in CRM system.

• Prepare sales activity report for Sales Management as required.

• Works with management to identify target customers, markets and services that matches the company’s capabilities.  Participates in the analysis and definition of efficient, cost effective and creative solutions which help the customer become more competitive.

• Prioritize current opportunities to align with organization's stated goals and objectives.

• Provide support standardized and creative proposals in response to customers’ expressed needs. Follow up on proposals to customers.  Maintain customer, proposal and contract database/tracking systems.  Monitor actual versus contracted performance on an ongoing, proactive basis.

• Develop relationships with both IQVIA’ traditional customer base and non-traditional/new customers and markets.

• Work directly with sales to help customers understand the technical aspect of IQVIA capabilities and assists in closing business.  Maintain an advanced technical understanding of IQVIA service offerings and provides “best practice” advice and solutions throughout sales cycle.

• Work across company's service lines and with sales teams to cross-promote and respond to RFPs as well as develop internal relationships needed to create solutions designed using multiple services.  Facilitate marketing and strategic links amongst company business lines.

• Handle customer inquiries and requests for information from both internal and external customers in a timely manner.

• Support sales and marketing services by attending, participating and speaking at trade shows and industry conferences.

• Identify and provide strategic information to support Business Development’s annual plans.

• Provide support and refine pricing algorithms to facilitate and standardize proposal budgeting process.

Qualifications

• Bachelor's Degree in Life Sciences preferred but not required.

• 5 years related experience Or

• Equivalent combination of education, training and experience

• Solid understanding of the principles of drug discovery and development.

• Strong computer skills (MS Office Suite; MS Excel, MS Word, MS PowerPoint, MC Access, MS Outlook, and Internet).

• Excellent understanding of business and Industry Trends and ability to interpret the trends relevant to the business.

• Excellent analytical skills in assessing and interpreting customer business data.

• Excellent communication skills (written and verbal).

• Excellent analytical and research skills.

• Must be self-directed and capable of prioritizing opportunities and performing multiple tasks.

• Exceptional attention to detail.

• Ability to maintain demanding timelines.

• Ability to work independently and manage time efficiently.

• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com