Manager of Product Development and Sourcing

The Role:

We are looking to hire a Manager of Product Development and Sourcing to be the key contributing member of our Merchandise team. At Minted, we are passionate about art and science. We are a community-driven marketplace of artists and makers, and utilize data to drive our decision making.

This role will be responsible for leading the physical product development process for specific product initiatives in Minted’s Wedding, Holiday, Greeting Cards, for e-commerce, wholesale and other categories, including competitive research, product specifications, prototyping, testing, and SOP definition to ensure quality standards are met. 

*Must have design portfolio as part of application process as well as a cover letter

This role is based in our San Francisco, CA office. Our SF-based team has an in-person 3x a week schedule.

As part of our recruitment process, we want to ensure the security and legitimacy of all communication channels. Therefore, please be advised that all official correspondences from our team will be sent from email addresses ending with "@minted.com"

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You Will:

• Lead the physical product development process for specific product initiatives in Minted’s Wedding, Holiday, Greeting Cards, for ecomm, wholesale and other categories, including competitive research, product specifications, prototyping, testing, and SOP definition to ensure quality standards are met. 
• Deliver the best in design to consumers and hit our sales and profitability targets. Drive revenue growth in your category business, while ensuring profitability and scalability of the business, including qualitative and quantitative research.
• Co-develop the category new product roadmap, drive product strategy and product positioning decisions, lead the development cross functionally, and track and report on program statuses and deliverables.
• Collaborate closely with the Senior Director of Product Strategy, Development & Sourcing and category teams to test customer interest in new products, refine concepts and prototypes, and ensure that the key product benefits are being effectively communicated via positioning, naming, and site experience. 
• Source new manufacturing techniques and innovative competitors. Ensure Minted leads the world in what can be offered in stationery.
• Build and manage effective strategic relationships with overseas suppliers to support the company’s new product development, quality and cost goals.
• Negotiate with offshore partners to obtain competitive pricing and improve margin structures, while also ensuring quality standards remain aligned to the Minted brand.
• Occasionally move equipment weighing up to 50 pounds. This role entails physically moving displays, boxes and other visual materials.

You Are:

• A strategic, consumer-centric thinker who has proven the ability to identify opportunities and a sound strategic path to achieve them. You understand consumer segments deeply and intuitively, and you naturally gravitate to the consumer when answering questions or considering strategies.
• Results oriented. You are most comfortable in work environments which are outcome-oriented and merit-based, and are highly motivated by goal accomplishment.
• A passionate customer advocate. You are ready to put the customer first and influence others across the company to think similarly. 
• Receptive to change. You are flexible, adaptable, innovative, and open in response to competitive pressure and market change.
• A collaborative thinker. You enjoy an environment that has been structured for collaboration and interdependency, drawing on strong functional areas to build your business.
• Highly analytical. You have incredibly strong analytical skills and are willing to dive in to metrics, build robust models and performance measurement processes, and develop best in class reporting to drive the growth and profitability of the business.
• A shopper or collector. You have strong natural retail insights and an understanding of how and why consumers use Minted products, informed by a personal interest in shopping or collecting design or fashion goods. You have a strong personal passion for Minted’s categories of products.
• A systems thinker. You intuitively understand interdependencies, ask follow-up questions, and drive to solutions that balance the success of initiatives across revenue, quality, brand, and cost goals. 
• A self-starter with the ability to prioritize in a fast paced environment and meet changing deadlines and priorities on multiple simultaneous projects.
• Able to work independently, driving projects to completion with little oversight.
• Willing to roll up your sleeves to execute tasks as needed, get things done quickly and with limited resources.

You Have:

• 5-7+ years of increasing stationery, art, home decor, consumer packaged goods or e-commerce product development experience.
• An eye for great design and intuitive understanding of what customers want, but also what constitutes truly differentiated and high-quality products.
• Project management skills: ability to work cross-functionally and outside the organization, and have a track record of achieving the results expected. You are extremely detailed and process oriented, balancing short-term and long-term needs.
• Exceptional presentation and communication skills with a strong ability to influence others across the organization, vendors, and suppliers.
• Analytical skills: You can make decisions quickly with imperfect data. You know how to measure and monitor results to move key metrics in the right direction. You are adept at Excel.
• Strong prototyping skills and understanding of print, art, textile, home decor manufacturing capabilities and substrates.
• Strong command of Adobe Creative Suite, G-Suite or Microsoft Office and a thirst for knowledge and passion for new tools and equipment.
• Work ethic: You do what it takes to ensure every customer has a great experience with Minted, which involves working with cross-functional teams and sometimes making fast decisions and executing tasks quickly.
• 4 year degree in relevant field, highly preferred. 

The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.

Geo Base Full Salary Range 0 - Includes SF Bay Area $97,212- $127,590

Salaries will vary based on various factors including but not limited to professional and academic experience, associated job responsibilities, and/or other business or organizational needs.

This role is eligible for stock options.

Benefits: 

Benefits will be effective the first of each month following your initial hire date. 

- Medical, Dental, and Vision Benefits

- Employer Funded Health Savings Account

- 10 Paid Holidays

- Paid Time Off and Sick Leave

- Paid Parental Leave

- Employer Paid Wellbeing Apps (e.g. Headspace and Calm)

- Monthly Gym/Wellness Reimbursement

- 401(k) retirement savings plan

- Employer Funded Commuter Benefits

- Employee Discount

- Friends and Family Discount

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.