🌟 Ready to help reshape a $26B industry and build the future of branded merch?
commonsku is revolutionizing the promotional products industry. Our platform empowers branded merch distributors to work smarter — managing projects, building quotes, placing orders, and collaborating with clients and suppliers seamlessly through the power of the Connected Workflow.
We’re a remote-first, community-driven team obsessed with elevating our customers, their clients, and the broader industry. Our values – Community First, Ten Steps Ahead, Fast Forward, and Delightful Work – guide us. We believe you can innovate, push forward, and do more, while also sharing a laugh, supporting your colleagues, and having a life outside of work.
If you’re energized by ambitious work, creative collaboration, and helping to build something great, you’ll want to keep reading.
🚀 About the Role: Manager, Platform Engineering
We’re growing — and we’re hiring an Engineering Manager to lead our Platform Engineering team. This team is responsible for the availability, scalability, and efficiency of commonsku’s cloud infrastructure and data warehouse — the foundation that powers everything we build.
In this role, you’ll guide a talented team focused on infrastructure automation, modernization, operational excellence, and cloud cost efficiency, while partnering closely with product and engineering teams across the company. You’ll shape how we scale our systems and processes, ensuring that our platform continues to perform securely and reliably as our business grows.
You’ll also play a key role in building and nurturing a high-performing engineering team, developing people, improving processes, and fostering a culture of trust, technical excellence, and continuous improvement.
💡 About You
You’re not just looking for a management role — you’re looking to lead with purpose.
You bring:
- A community mindset — You see customers as partners and teammates as collaborators. You lift others up, follow through on commitments, and thrive in a team that does the same. (Community First)
- Momentum and ownership — You move fast, act with optimism, and help your team turn ideas into results. (Fast Forward)
- Vision and boldness — You think ahead, anticipate challenges, and shape technical direction for the future. (Ten Steps Ahead)
- Joy in the craft — You care deeply about quality, performance, and helping engineers grow. You bring empathy, transparency, and a sense of humour to your work. (Delightful Work)
🛠️ What You’ll Do
Here’s what you’ll do:
- Partner with senior technical leaders to define the platform roadmap and drive strategic infrastructure initiatives.
- Lead the delivery of complex, cross-functional engineering projects that strengthen our cloud systems.
- Champion agile practices that foster predictable delivery, fast feedback loops, and continuous improvement.
- Serve as a technical leader and mentor, helping engineers grow and ensuring strong technical decision-making.
- Build and retain top engineering talent, creating an environment of trust, accountability, and excellence.
- Drive improvements in cloud efficiency, reliability, and scalability, ensuring our systems evolve to meet future needs.
- Communicate progress and outcomes clearly across teams and stakeholders, creating alignment and visibility.
🔍 What You Bring
Some of the qualities that help you thrive in this role:
- 8+ years of software engineering experience, with a proven track record of delivering scalable, high-quality systems.
- 2+ years of experience managing engineers, including hiring, coaching, and career development.
- Experience leading teams working with cloud infrastructure (AWS, GCP, or Azure) and data warehousing (e.g., Snowflake).
- Familiarity with CI/CD pipelines and infrastructure tooling (e.g., CircleCI, GitHub Actions, Terraform, DataDog, Docker, CloudFormation).
- Strong understanding of Agile principles and experience championing them across teams.
- Proven ability to lead cross-functional projects from concept to delivery, balancing technical trade-offs and business goals.
- Excellent communication skills — clear, empathetic, and tailored to different audiences.
- A track record of mentoring engineers and fostering high-performing, feedback-driven teams. xf(]QS55
- Nice to have: Experience with Generative AI and applying it to solve real-world infrastructure problems.
💰 Compensation & Perks
We believe in fair, transparent compensation.
Starting salary for this role is $150,000 – $170,000, depending on previous experience and skillset, plus a performance-based annual bonus.
New hires are expected to come in at the midpoint of this range. However, if this role sounds perfect for you and your expectations are outside of this range, we encourage you to apply and let us know — if it’s a great fit, we’ll have an open discussion around what’s possible.
Plus:
- Remote-first culture (with plenty of in-person experiences sprinkled in)
- Company-wide closure between December 25th and January 1st
- Health and dental benefits, including a $1,000 healthcare spending account
- RRSP/TFSA contributions up to $3,000 a year (no employee contribution required!)
- Twice-yearly company-wide summits (we call it HQ — and you’ll love it)
- A delightful team of smart people who are good at what they do
🌎 Location
This role is open to candidates eligible to work in Canada, with the exception of Quebec (we’re not set up to operate there yet — désolé!).
We’re remote-first, but if you’re based in Toronto, even better — that’s where we were founded and where we maintain our HQ today!
🌱 A Bit More About Us
commonsku supports hundreds of promotional products distributors and suppliers with technology that drives efficiency, growth, and connection.
Our skummunity (commonsku + community = skummunity, get it?) is powered by events, education, and shared knowledge — it’s core to who we are.
We’ve grown by being “for promo by promo” and now, we’re scaling our impact to elevate the entire industry.
We’d love your help doing it.
🤖 A Note About AI
We use AI every day at commonsku to be faster and better.
If you use AI tools to help you draft your resume or cover letter, that’s totally fine — just make sure what you submit reflects you.
We want to hear your authentic voice, not ChatGPT’s.
📬 How to Apply
If this role feels like a fit, apply now at
https://commonsku.com/careers!
We try our level best to review and respond to every application we receive. Once you’ve applied, you’ll hear from our People team with an update.
If it looks like a good fit, expect a phone interview as the first step.
By the way — you don’t need to meet 100% of the requirements. We value potential, learning, and diversity of thought.
Tell us why you're excited, and let’s chat.
❤️ commonsku is an Equal Opportunity Employer
We’re committed to building a diverse team that reflects the skummunity we serve. We welcome applicants of all backgrounds, experiences, and identities.
Top Skills
What We Do
What is commonsku?
commonsku is a workflow collaboration platform designed to help the promotional products industry operate more efficiently. At the core, commonsku is a CRM and order management platform for promotional products distributors that enables them to manage their customer interactions, present ideas to their customers, create orders, manage production, invoice and bill.
Our Mission:
commonsku enables teams to focus on what they do best: whether that’s a salesperson spending more time prospecting or working with customers, a coordinator creating orders more efficiently, a production manager juggling the follow up on hundreds of orders, or the accounting team invoicing and receiving bills seamlessly. Each can play their part in what becomes an easy and integrated workflow, allowing your business to grow efficiently. The experience for your client is entirely digital, allowing for a seamless and delightful experience ordering promotional products.
Our Story:
commonsku was designed and created by people who understand the challenges of the promotional products industry. Born in 2005, commonsku was built to power RIGHTSLEEVE, a respected promotional products agency, and evolved into a comprehensive tool for the industry. Today, we serve over 1000 customers and connect over 5000 distributors and suppliers.
Companies who join commonsku benefit not only from great software that dramatically improves their workflow, but also benefit from ongoing education, events and community support.
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