Responsibilites
- Develop payer outreach strategy and onboard new clients
- Support business development of new Payer Engagement programs
- Monitor payer medical and reimbursement policies and coverage decision updates. Develop, implement, and monitor initiatives targeting payer coverage.
- Engage with payers to understand and manage expectations for additional clinical/economic evidence.
- Ability to clearly articulate the client's clinical and economic value to help support positive payer coverage to key stakeholders, including but not limited to payers, specialty societies, reimbursement authorities, and providers.
- Provides exceptional customer service to internal and external customers, payers, etc.; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly.
- Provide strategic thought leadership around Payer relations
- Support the development of junior employees and provide management as assigned
- Adhere to all HIPAA compliance policies.
- Ensure all work products comply fully with standards, policies, and mission of MCRA.
Qualifications
- Bachelor's Degree Req
- 5+ years of related experience Req
- Works willingly and effectively with others in and across the organization to accomplish team goals.
- Knowledge and understanding of the fundamental processes of business, their interaction, and the impact of external/internal influences on decision making, growth and decline.
- Knowledge of consulting methods, tools and techniques, related to one’s functional area.
- Knowledge of current events and developments within an industry and major competitors.
- Knowledge and understanding of the marketplace.
- Knowledge of professional/trade associations, key people and companies.
- Effective time management skills.
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What We Do
MCRA is a highly specialized, independently operated consulting firm and Clinical Research Organization (CRO) serving the worldwide medical device industry. MCRA is a group of leading strategists committed to integrating regulatory, clinical, reimbursement, quality assurance, and healthcare compliance strategies to facilitate successful value creation for our clients. Founded in 2003, the firm provides “first-in-class” service to its clients through its superior knowledge base, global surgeon relationships, and deeply experienced management team. MCRA places particular emphasis on its expertise working with companies in all stages of development and throughout the technology life cycle by ushering technologies from the conceptual pre-clinical stage to market approval.
Our mission is to be the most experienced musculoskeletal strategic advisory team to guide our clients' products through the regulatory, clinical research, reimbursement, compliance and quality assurance processes quickly and successfully, to create maximum value for their shareholders.
Our vision is to be the market leading medical device advisory firm. Recognized as the market leading provider of regulatory, reimbursement, clinical research, compliance, quality assurance, and hospital services, MCRA’s vision is to provide the same leading quality of services throughout the medical device industry.