Manager, Operations - Earnings Controls

Posted 2 Days Ago
Be an Early Applicant
Bentonville, AR, USA
Hybrid
70K-130K Annually
Senior level
Big Data • Cloud • Logistics • Machine Learning • Retail
The Role
Lead design, assessment, and remediation of controls for the Spark Driver contractor earnings ecosystem. Support SOX readiness, IT-dependent controls, monitoring (KRIs/dashboards), and cross-functional implementation to ensure accurate, compliant earnings disbursements, tax reporting, and payment processes.
Summary Generated by Built In
Position Summary...We're looking for a Manager, Earnings Controls to help build and strengthen the control environment supporting Walmart's Spark Driver program. Reporting to the Director of Earnings Controls, this role will support the identification, prioritization, and mitigation of operational and financial risks across contractor earnings, tax operations, and supporting technology systems. You'll collaborate with cross -functional partners across Finance, Controllership, Legal, Tax, Engineering, Product, Compliance, and business operations to help design and implement controls. You'll contribute to translating complex regulatory and financial requirements into operational guardrails that protect both the company and our contractor partners.
The Earnings Controls function sits within the broader Spark Driver Earnings organization and plays a critical role in strengthening the integrity, scalability, and reliability of Walmart's gig-economy operations. Our team designs and governs control frameworks that support accurate, compliant earnings disbursements and responsible business execution for Walmart's independent contractor ecosystem. We focus on business-process and operational controls across areas such as earnings calculations, tax withholding and reporting, identity verification, onboarding, payment disbursements, and contractor compliance.

What you'll do...
  • Support control design and implementation across contractor earnings processes, including pay calculations, incentive programs, deductions, tax withholding, 1099 reporting, and payment disbursements
  • Perform control assessments for the Spark Driver earnings ecosystem, helping identify control gaps and supporting remediation efforts
  • Collaborate with Engineering and Product teams to help design and validate IT dependent manual controls (ITDMs) and IT General Controls (ITGCs) over earnings systems
  • Contribute to SOX readiness by maintaining control documentation, risk-control matrices (RCMs), and process narratives
  • Help build and maintain monitoring mechanisms including key risk indicators (KRIs) and dashboards that provide visibility into control health
What you'll bring:
  • 5+ years of experience in internal controls, SOX/ICFR, internal audit, operational risk, finance transformation, or related risk/control roles—preferably in a high-growth or technology-enabled environment
  • Familiarity with gig economy, payments, or contractor operations including exposure to 1099 reporting, earnings disbursements, tax compliance, or similar multi-party payment ecosystems
  • Solid understanding of control design in evolving environments—recognizing when lightweight guardrails work, when formal SOX controls are needed, and when automation or monitoring is the better path
  • Working knowledge of core controls concepts including preventive vs. detective controls, manual vs. automated controls, IT-dependent controls, and deficiency evaluation frameworks
     

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Economics

Project Management - Project Management Professional - CertificationPrimary Location...

805 Se Moberly Ln., Bentonville, AR 72712, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills Required

  • Bachelor's degree in Business Administration, Engineering, Operations, or related field
  • 2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area
  • 5+ years' experience in internal controls, SOX/ICFR, internal audit, operational risk, finance transformation, or related risk/control roles
  • Familiarity with gig economy, payments, contractor operations, 1099 reporting, earnings disbursements, or tax compliance
  • Working knowledge of control design concepts (preventive vs. detective, manual vs. automated, IT-dependent controls, deficiency evaluation)
  • Experience maintaining control documentation, risk-control matrices (RCMs), and process narratives (SOX readiness)
  • Ability to collaborate with Engineering and Product to design/validate IT dependent manual controls and ITGCs
  • Supervising Associates
  • Master's degree in Economics
  • Project Management Professional (PMP) certification

Walmart Global Tech Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.

  • Strong & Reliable Incentives Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
  • Retirement Support Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
  • Parental & Family Support Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.

Walmart Global Tech Insights

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The Company
HQ: Bentonville, AR
578,950 Employees

What We Do

Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.

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