Manager, Operational Resilience Governance & Reporting

The First Line of Defence (1LoD) Operational Resilience & Business Continuity team partners closely with divisions and functions across LSEG to help ensure Group resilience requirements are delivered consistently and optimally across the organisation. This role plays a key part in strengthening how resilience is measured, reported, and understood globally, in line with regulatory and internal expectations.

Reporting to the Team Manager for Governance & Reporting, the role focuses on enhancing and delivering Group-led resilience reporting. This role will work with stakeholders to shape reporting requirements and collaborate with development teams to design, test, and deliver Power BI dashboards that provide meaningful insight into resilience performance.

This role will also contribute to wider Operational Resilience initiatives, including the ongoing development of supporting tools and capabilities. This is an opportunity to make a real impact on how resilience is embedded and evidenced across LSEG.

Key Responsibilities:

• Coordinate requirement gathering with stakeholders and development team to support the delivery (design, testing, etc.) of resilience reporting to allow for enhanced insight into resilience across LSEG.

• Support the ongoing maintenance of existing reports, including coordinating periodic updates for manual reports and assisting the identification, escalation, and resolution of any reporting issues.

• Complete data analysis to identify resilience risk and compliance insights across the Group.

• Support the delivery of additional ad hoc operational resilience projects to better improve tooling and reporting across the firm.

• Support the development and management of the 1LOD Group Operational Resilience intranet site build and maintenance.

• Establish strong relationships and liaise with Divisional, Corporate Support and Programme collaborators to ensure adequate governance and reporting capabilities are adopted and implemented across the Group.

Skills:

• Collaborative - role models an encouraging and empathetic approach to working together.
• Change agent - positively engages with and supports, advocates, communicates and implements change.
• Resilient – tenacious, outcome focused with the ability to operate in a sophisticated environment leading multiple projects and partners
• Customer driven – understanding what drives customer decision making in order to drive effective business change for commercial benefit
• Analytics – strong analytical skills are required to bring together large volumes of information and highlight the key themes and make recommendations for a senior audience
• Strategic – be able to improve business outcomes by applying critical thinking and making appropriate recommendations in connection with delivery of long-term sustained performance.
• Curiosity - curious mind-set, never settling for the status quo and championing continuous improvement
• Energetic & driven - a self-starter, with a can-do attitude, outcome focussed and charge change with energy and drive that inspires others.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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