Manager Operational Quality

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JOB TITLE
Operations Quality Manager
SALARY
£62,000-£70,000 starting - depending on experience
Depending on the candidate's performance at interview and experience we may offer directly at £70,000 or offer a £62,000 Operations Quality Manager role where successful candidates will be placed on Level 2 initially with progression to Level 1 following successful completion of development period (approx. 12 months).
At Short Brothers, a Boeing Company, we do work that matters - and we do it together. Our teams design, build and support advanced aerostructures, space and defence solutions, with safety, quality and trust at the heart of everything we do.
People are respected, ideas are listened to, and good work is recognised.
We offer real career paths, flexibility where possible, and the opportunity to work on innovative projects that keep aircraft flying and help shape what comes next.
These opportunities, based at our Belfast site, offer:

• 36 hour working week (half day Friday)

• Generous holidays

• Range of flexible schedules

• Defined Contribution Pension Scheme

• Death in service payment

• Company occupational sick scheme

• Short Term Incentive Plan

• Private Family Medical Coverage

• On site Occupational Health Department

• Employee Assistance Program

• Professional development and growth

• Coaching and mentoring

• Opportunity for advancement

• Free car parking

• Enhanced maternity pay

Purpose Of Job
To assure Product Quality and system/ process compliance. To be the principal Quality interface with regulatory authorities and / or customers. To ensure creation, implementation and maintenance of Company Quality Policies and to organise and control the Quality organisation in support of Achieving Excellence System. To participate in the formulation and implementation of strategic, operating and budget plans.
Principal accountabilities:
• Maintaining / controlling the company Quality system including internal audit programme
• Ensure full compliance with company Quality policy, objectives and customer and regulatory requirements.
• Interfacing with the Regulatory bodies, in all aspects of Contract Quality and/ or Airworthiness as applicable.
• Creating operational plans to ensure successful implementation of Quality policy across the organisation.
• Developing and planning the integration of Quality policy, to enable provision of a cost-effective Quality Management System.
• Compiling and implementing budget allocation and expenditure within Quality.
• Reviewing all costs and statistics within Quality and co-ordinating actions to reduce non-conformance costs.
• Providing a customer interface and establishing Quality standards/deliverables to satisfy customers' needs.
• The selection, appointment, training, development and assessment of Quality personnel.
• Reviewing Quality system performance in association with operational needs.
• To initiate proposals for technological advance and to develop quality techniques to ensure that the maximum benefits are realised.
• Establishing training and Quality awareness prograammes for Operations, Engineering and Procurement personnel to suit Customer and Regulatory requirements.
• Supporting the natural team through deployment of Achieving Excellence System
• Participation in assessment of new work proposals from initial bid submission to quality plan creation and 1st article manufacture.
CANDIDATE REQUIREMENTS
It is the responsibility of the applicant to ensure that sufficient detail is provided on the application form to demonstrate how the applicant meets essential job criteria, as this alone will be used for vetting purposes.
ESSENTIAL:

• Possess a minimum of an Engineering or Business related degree together with a minimum of 5 years' relevant experience in senior technical and managerial roles ideally within the Aerospace industry.

OR

• Possess a minimum of an Engineering or Business related HNC together with a minimum of 8 years' relevant experience in senior technical and managerial roles ideally within the Aerospace industry

AND

• Experience and knowledge of direct external customer interface and management

• Candidates should also have an understanding and awareness of the Quality systems in at least 3 of the following areas:

- Composites
- Metallic Fabrication
- Assembly
- Regulatory Approvals
- Tooling
- Laboratory and Calibration
- Quality Auditing
Applications must be completed and submitted by 4.00pm on Thursday 4th June 2026.
Please Note:
We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce.
Export Control Requirements:
This is a Non-United States Position
Equal Opportunity Employer
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.