Manager network

Job Description:

A Network Delivery Manager plays a crucial role in overseeing the delivery of network-related services. Here are some key responsibilities and duties typically associated with this role:

Key Responsibilities:

• Operations Management: Coordinate and manage the day to day operations, multi-phase network projects, ensuring they align with the change and release calendar.
• Team Coordination: Work closely with engineers, program managers, and other support teams to ensure seamless delivery of network services.
• Client Interaction: Act as the primary point of contact for clients, managing expectations and ensuring satisfaction.
• Performance Monitoring: Monitor and report on the performance of network services, taking corrective actions as needed.
• Vendor Management: Maintain strong relationships with vendors and service providers, negotiating contracts and ensuring service delivery meets agreed terms.
• Service Improvement: Identify opportunities for improvement in network service delivery and implement necessary changes.

Skills and Qualifications:

• Technical Skills: Strong understanding of network technologies such as Routing, Switching, Wireless, F5, including the advance technologies such as SDN, SASE, Cloud etc.
• Operation Management Skills: Ability to manage multiple stakeholders, escalations, timelines, and resources effectively.
• Communication Skills: Excellent verbal and written communication skills for interacting with clients, vendors, and team members.
• Problem-Solving Skills: Ability to troubleshoot and resolve network issues efficiently.
• Vendor Management: Experience in managing relationships with vendors and service providers.

Educational Background:

• Bachelor’s Degree: A degree in Computer Science, Information Technology, Telecommunications, or a related field is often required.
• Master’s Degree: An advanced degree, such as an MBA or a Master’s in a related field, can be advantageous.

Certifications:

• Networking: Certifications such as Cisco’s CCNA, CCNP, or other relevant networking certifications.
• ITIL: ITIL (Information Technology Infrastructure Library) certification for IT service management.
• Project Management: Certifications like PMP (Project Management Professional) or PRINCE2.

Experience:

• Work Experience: 15+ years of experience in network operations management, IT project management, or a related field.
• Leadership Experience: 8+ Proven experience in leading teams and managing operations.

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