Manager, Microsoft Dynamics 365 Business Central

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

National in scope and local in focus, MNP is one of Canada’s largest professional service firms providing client-focused accounting, consulting, tax, and digital services to clients. Founded in 1958, MNP today is a CAD 2 billion+ organization with 10,000+ employees and 150+ offices across Canada. MNP prides itself on being an ‘advisor’ to its clients (individuals, businesses, and organizations), focusing on their success by delivering personalized strategies and solutions that help clients reach their full potential — wherever business takes them.

MNP set up MNP Spark, its Global Capability Centre (GCC), in Bengaluru in May 2025 with a focus on enabling the Firm drive growth, efficiency, customer delight, and innovation, by leveraging high-quality talent in India. MNP Spark is like any other MNP region/office — front facing, client focused but working with all MNP regions in Canada to deliver services.

Make an impact as a Manager, Microsoft Dynamics 365 Business Central in our Digital Solutions ERP team. This diverse team of technology-savvy problem solvers delivers expertise across customer platforms, data and analytics, cloud and business applications, and digital transformation initiatives. As a trusted advisor, you will help clients align technology with their business goals, optimize operations, improve financial performance, and create lasting value through innovative Microsoft business solutions.

At MNP Digital, you'll work alongside talented professionals who are passionate about helping clients transform the way they operate. You'll have the opportunity to lead meaningful projects, mentor team members, build lasting client relationships, and contribute to a growing consulting practice where your ideas and expertise make a difference every day.

Responsibilities

·       Lead and deliver Microsoft Dynamics 365 Business Central implementation and optimization engagements for clients across a variety of industries.

·       Serve as a trusted advisor, helping clients improve business processes, operational efficiency, reporting capabilities, and financial performance through technology.

·       Lead discovery sessions, workshops, and requirements gathering activities to understand client business objectives and challenges.

·       Design and oversee Business Central solutions that align with client requirements and industry best practices.

·       Configure and support Business Central applications and related Microsoft technologies.

·       Lead solution design activities across key business functions, including:

o   Financial Management

o   General Ledger and Financial Reporting

o   Accounts Payable and Accounts Receivable

o   Inventory Management

o   Purchasing and Procurement

o   Sales Order Management

o   Project Accounting and Job Costing

o   Manufacturing and Production

o   Warehouse Management

o   Service Management

·       Design and document business processes, workflows, controls, and reporting requirements.

·       Support and oversee data migration activities, including data assessment, cleansing, validation, and conversion.

·       Collaborate with technical consultants and developers to deliver integrated solutions leveraging Business Central, Power BI, Power Platform, Microsoft 365, and third-party applications.

·       Lead testing, user acceptance testing, training, change management, and go-live activities.

·       Deliver consulting services related to business transformation, process optimization, operational improvement, and organizational effectiveness.

·       Manage project plans, timelines, budgets, resources, risks, and client expectations to ensure successful project delivery.

·       Build strong client relationships and identify opportunities to provide additional value and services.

·       Gather, analyze, and interpret information through stakeholder interviews, workshops, surveys, and business process reviews.

·       Prepare and present recommendations, solution designs, business cases, project updates, and executive presentations.

·       Quickly develop an understanding of client operations, strategic objectives, and key business challenges.

·       Coordinate project teams and resources to ensure delivery excellence and achievement of project objectives.

·       Review team deliverables for quality, completeness, and accuracy while providing coaching and guidance to consultants and senior consultants.

·       Monitor project progress and proactively manage issues, risks, and stakeholder expectations.

·       Manage engagement financials, including utilization, budgets, forecasting, work-in-progress, billing, collections, and profitability.

·       Support business development activities through proposal development, solution design, client presentations, demonstrations, and sales pursuits.

·       Contribute to the growth of MNP's Microsoft Business Applications practice through thought leadership, service development, and continuous improvement initiatives.

·       Build relationships within the Microsoft ecosystem and broader business community.

·       Foster a culture of collaboration, accountability, wellness, and professional growth.

Skills

• Bachelor's degree in Business, Commerce, Accounting, Information Technology, Engineering, or a related discipline.
  
• 6+ years of consulting, ERP implementation, enterprise application, or business transformation experience.
  
• 2+ years of project leadership, team leadership, or client engagement management experience.
  
• Experience implementing and supporting Microsoft Dynamics 365 Business Central, Dynamics NAV, or similar ERP platforms.
  
• Experience leading full-cycle ERP implementation, upgrade, migration, and optimization projects.
  
• Experience within Manufacturing, Distribution, Wholesale, Construction, Professional Services, or Not-for-Profit industries is considered a strong asset.
  
• Client-facing consulting experience with a demonstrated ability to manage stakeholders and deliver successful business outcomes.
  
• Experience facilitating workshops, business process assessments, requirements gathering, and solution design sessions.
  
• CPA designation or practical accounting and financial systems experience is considered an asset.
  
• Experience managing project budgets, resources, and engagement financials.
  
• Proposal development and business development experience is considered an asset.
  
• Experience working within a Microsoft Partner or consulting environment is considered an asset.
  

Technical and Professional Skills

• Strong understanding of Microsoft Dynamics 365 Business Central and ERP implementation methodologies.
  
• Strong accounting, financial reporting, and operational process knowledge.
  
• Solid understanding of business functions including finance, supply chain, inventory, procurement, project accounting, and manufacturing operations.
  
• Experience with Business Central configuration, implementation, optimization, and user adoption.
  
• Experience with Microsoft Power Platform, Power BI, Microsoft 365, and related Microsoft technologies is considered an asset.
  
• Strong business analysis, process redesign, and problem-solving capabilities.
  
• Project management and engagement leadership experience.
  
• Strong financial, analytical, and organizational skills.
  
• Excellent written, verbal, facilitation, and presentation skills.
  
• Strong relationship management and stakeholder engagement abilities.
  
• Ability to manage multiple priorities and client engagements in a fast-paced consulting environment.
  
• Passion for innovation and leveraging technology to solve complex business challenges.
  
• Experience in:
  
• ERP Strategy and Roadmap Development
  
• Business Process Redesign
  
• Digital Transformation
  
• Solution Design and System Selection
  
• ERP Implementation and Optimization
  
• Organizational Effectiveness and Performance Improvement
  
• Microsoft certifications related to Business Central, Power Platform, Azure, or Dynamics 365 are considered strong assets.
  
• Certifications such as PMP, CBAP, Prosci, or ITIL are considered assets.
  

Educational Qualifications

• Bachelor's degree in Business, Commerce, Accounting, Information Technology, Engineering, or a related discipline.
  

Certifications

• Microsoft certifications related to Business Central, Power Platform, Azure, or Dynamics 365 are considered strong assets.
  
• Certifications such as PMP, CBAP, Prosci, or ITIL are considered assets.
  
• CPA designation or practical accounting and financial systems experience is considered an asset.
  

Experience

• 6+ years of consulting, ERP implementation, enterprise application, or business transformation experience.
  
• 2+ years of project leadership, team leadership, or client engagement management experience.