Manager, IT Governance

Our Story

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

Your Future Team

As an IT Governance Manager at Hightower Advisors, you will play a critical role in ensuring the effective governance of IT Operations. You will be responsible for the collection and synthesis of data into meaningful metrics, coordinating audit and regulatory responses, and analyzing departmental performance. Your expertise will contribute to the overall efficiency and compliance of the IT department, ensuring alignment with organizational goals and regulatory requirements.

What You’ll Do

• Own the development, tracking, and ongoing refinement of departmental metrics, KPIs, service levels, and governance reporting.
• Analyze and synthesize operational, resource, and performance data into actionable insights for leadership and key stakeholders.
• Develop and present executive-level dashboards and performance reports that highlight trends, risks, capacity constraints, and improvement opportunities.
• Own audit and regulatory readiness process including enhancement, automation and continuous improvement.
• Lead audit and regulatory readiness activities, including quarterly attestations, evidence collection, documentation review, and timely coordination of responses.
• Partner with IT leadership, Finance, Project Management, Resource Managers, Risk, Compliance, and other stakeholders to maintain accurate resource allocation and operational data.
• Evaluate departmental efficiency, resource utilization, and service performance to support informed planning and investment decisions.
• Drive continuous improvement by identifying governance gaps, recommending process and system enhancements, and overseeing implementation and adoption.

What You’ll Bring

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• 5+ years of experience in IT Governance, risk management, consulting, or a related role.
• Proven experience in data analysis and performance metrics.
• Strong analytical and critical thinking skills.
• Demonstrated ability to leverage AI tools.
• Excellent communication and presentation skills.
• Extreme attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Knowledge of regulatory requirements and audit processes.
• Familiarity with data visualization tools and techniques

What We Offer

• Coverage on the first day of employment for medical, dental, and vision insurance
• Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
• Mother’s lounge onsite
• Flexible PTO plan
• In-office Monday through Thursday and work from home on Fridays
• Gym access in the Chicago office
• 401k matching plan
• HSA employer contributions
• Student loan assistance
• Pet insurance
• Base salary of up to $110,000 plus discretionary bonus (exact base salary amount will be dependent on experience)

AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.