Manager - IT & Corporate Systems

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Bangalore, Bengaluru Urban, Karnataka
In-Office
Senior level
Big Data • Hardware • Information Technology
The Role
Manage global IT support, oversee enterprise SaaS administration, enhance productivity, enforce IT standards, and lead IT support staff.
Summary Generated by Built In

Skylo is a global Non-Terrestrial Network service provider based in Mountain View, CA, offering a service that allows smartphone and IoT cellular devices to connect directly over existing satellites. Skylo’s direct-to-device service is now live on millions of activated devices across five continents, with more than 60 million square kilometers of coverage, in partnership with multiple satellite operators, mobile network operators (MNOs), Tier-1 chipset makers, and OEMs. Devices connected over satellite are managed and served by Skylo's commercial NTN vRAN, featuring a 3GPP standards-based cloud-native base station and core. Skylo provides an anywhere, anytime connectivity solution that seamlessly roams between terrestrial and satellite networks.

Summary Of How You Will Impact Skylo

Skylo is hiring a Manager - IT & Corporate Systems to help fulfill Skylo’s mission of making satellite connectivity available to all. This individual will lead the global IT support function and manage the lifecycle of our enterprise software ecosystem. You will be responsible for ensuring that Skylo team members have the tools, devices, and systems they need to work performantly and securely across our international locations. By streamlining employee productivity and managing our global SaaS footprint, you will directly enable the talent building the world's first commercial direct-to-device satellite service.

How You Will Contribute

  • Employee Productivity: Lead global IT support services, managing employee devices, accounts, and hardware/software troubleshooting.
  • Enterprise SaaS Management: Oversee the procurement, deployment, and administration of global enterprise SaaS platforms to ensure maximum utility and cost-efficiency.
  • Global Systems Implementation: Maintain efficient global IT systems that Skylo team members utilize daily in a performant, reliable, and scalable manner.
  • Operational Excellence: Define and enforce IT standards and workflows to safeguard digital assets while promoting a seamless user experience.
  • Strategic Alignment: Ensure all IT initiatives support the organization’s strategic goals and enhance security across the enterprise.
  • Team Leadership: Manage IT support staff and collaborate with the Cloud and Security teams to protect the enterprise environment.

What We Look For

  • Experience: 8+ years of experience in IT operations or Corporate Systems management, with at least 2 years in a leadership/management capacity.
  • Technical Proficiency: Deep expertise in managing enterprise SaaS stacks (e.g., Okta, Google Workspace, Slack) and global device management (MDM).
  • Global Support Background: Proven track record of supporting a distributed, international workforce across multiple time zones.
  • Service Mindset: Strong commitment to employee productivity and a "customer-first" approach to internal IT services.
  • Project Management: Ability to manage complex IT infrastructure projects from design through to global rollout.
  • Security Awareness: Understanding of modern security best practices, identity management, and compliance standards.

What We Offer

  • Competitive compensation packages including a stock option based equity program.
  • Comprehensive benefits including medical plan.
  • Monthly allowances for wellness and education reimbursement.
  • A generous time off policy, holidays, and the opportunity to temporarily work abroad.
  • Once in a lifetime opportunity to be a part of developing and running the world’s first commercial, live direct-to-device satellite network and service.
  • Access to a world-class team and talent across tech domains: software, hardware, chipsets, telecom, satellite and network virtualization.

EEO Statement: Skylo is an equal-opportunity employer and we celebrate diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, parent or caregiver status, political affiliation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service consistent with applicable federal, state, and local laws.

Top Skills

Google Workspace
Mdm
Okta
Slack
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The Company
HQ: Palo Alto, CA
81 Employees
Year Founded: 2017

What We Do

Every company wants to change the world, and we are doing it. Skylo moves the world’s machine data from sensors to our satellite network and then delivers information to customers through our immersive interface. And we deliver that satellite connectivity affordably (at a monthly cost that’s less than a cup of coffee or chai). The connectivity drives real-time data which, in turn, drives decision making that transforms companies, industries, and lives.

It’s all made possible through the Skylo Hub, the Skylo Network, and the Skylo Data Platform. The Skylo Hub is a small piece of hardware - like a super-rugged mobile hotspot - that communicates with machine sensors. It transmits data to the Skylo Satellite Network, our ultra-reliable network that uses existing geostationary satellites to deliver always-on, always-accessible connectivity. Customers receive information - and take action - through our Skylo Data Platform.

Together, our Skylo Hub, Network, and Data Platform are securely delivering to global enterprise and governments, with early deployments across fishing vessels, trains, trucks, tractors and more from the Himalayas to the Indian Ocean. We’re a global, fast-growing team, with offices in California, India, Israel, and Finland.

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