Primary Responsibilities
- Manage the day‑to‑day relationship and performance of the MSP to ensure delivery of high‑quality, cost‑effective IT services
- Coordinate IT equipment provisioning and maintenance for employees and contractors, including laptops, printers, and communication tools
- Ensure effective IT service desk operations, user lifecycle workflows, and asset and license management
- Provide direct technical support as needed to employees and consultants across the organization
- Deliver IT and cybersecurity training and communicate updates, best practices, and process improvements
- Perform regular account and access audits and ensure enforcement of least‑privilege principles
- Manage monitoring, maintenance, and support of security tools, systems, and service provider relationships
- Support development and continuous improvement of documentation, procedures, and the information security program
- Partner with cross‑functional teams to identify opportunities for automation, optimization, and efficiency
- Stay current on emerging technologies, cybersecurity risks, and industry best practices to make informed recommendations
Required Skills & Qualifications
- At least 6 years of experience in IT operations, including hands‑on leadership in a growing organization
- Minimum of 3 years of experience in the biotechnology or pharmaceutical industry
- Strong expertise in Microsoft technologies, M365, and PC environments
- Solid understanding of cybersecurity principles, data privacy standards, and compliance frameworks
- Experience managing IT projects and implementing infrastructure across diverse technologies
- Proficiency in systems administration, networking, security tools, databases, storage systems, and communication technologies
- Demonstrated ability to optimize support systems and workflows including use of responsible AI capabilities
- Strong critical thinking, decision‑making, and prioritization skills
- Service‑oriented mindset with excellent interpersonal, verbal, and written communication abilities
Skills Required
- At least 6 years of experience in IT operations
- Minimum of 3 years of experience in the biotechnology or pharmaceutical industry
- Strong expertise in Microsoft technologies and M365
- Solid understanding of cybersecurity principles and compliance frameworks
- Experience managing IT projects and implementing infrastructure across technologies
- Proficiency in systems administration and networking
- Demonstrated ability to optimize support systems including AI capabilities
- Strong critical thinking and decision-making skills
- Service-oriented mindset with communication abilities
What We Do
LEXEO Therapeutics is a New York City-based, clinical-stage gene therapy company focused on addressing some of the most devastating genetically defined cardiovascular and central nervous system diseases affecting both larger-rare and prevalent patient populations. LEXEO’s foundational science stems from partnerships and exclusive licenses with leading academic laboratories at Weill Cornell Medical College and the University of California, San Diego, two preeminent institutions on the cutting edge of gene therapy research. LEXEO is advancing a deep and diverse pipeline of AAV-based gene therapy candidates in rare cardiovascular diseases, APOE4-associated Alzheimer’s disease, and CLN2 Batten disease, and is led by pioneers and experts with decades of collective experience in genetic medicines, rare disease drug development, manufacturing and commercialization. For more information, please visit www.lexeotx.com.
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