Manager, Inside Sales

Who We Are:

Managed Health Care Associates, Inc. (MHA) provides care communities access, solutions, and insights to help them run their businesses more effectively. Our members include post-acute providers across the care continuum, including long-term care, home infusion, specialty pharmacies, senior living, and other group living facilities. Our team of associates is passionate about our common mission of helping people age with grace and championing our core values of being Curious Learners, Selfless Advocates, and Relentless Finishers.

Who we’re looking for:

The Inside Sales Manager leads and develops the Inside Sales team responsible for driving growth in business and medical product sales associated with MHA’s Navigator and Long-Term Care membership clients. This role oversees a team of Inside Sales Representatives, ensuring disciplined execution of sales strategies, effective pipeline development, and strong member engagement. The Inside Sales Manager provides leadership, coaching, and data-driven direction to optimize performance, enhance partner relationships, and align execution with the organization’s broader sales and contracting strategy. The ideal candidate has a proven track record of building inside sales teams from the ground up and accelerating them to double-digit growth.

What You’ll Be Doing:

Sales Management

• Lead, coach, and motivate a team of Inside Sales Representatives to achieve and exceed individual and team sales targets.
• Oversee member communications and ensure consistent, high-quality experience across all Inside Sales interactions.
• Provide ongoing training, mentoring, and professional development to enhance the team’s sales capabilities, product knowledge, and customer engagement skills.

Sales Planning

• Develop and implement short and long-term sales strategies that support business objectives and member growth within Navigator and LTC.
• Prepare and present regular reports on performance, forecasting, and strategic insights to senior leadership.

Performance Management & Data-Driven Decision Making

• Establish and manage sales goals, activity metrics, and KPIs; monitor performance through dashboards and CRM reporting.
• Analyze sales data and work with Trade to understand market trends to identify opportunities for improvement and recommend process or strategy adjustments.

Communication & Reporting

• Partner with Marketing, Trade, and Business Partners to align lead generation, outreach campaigns, and sales initiatives.
• Prepare and present regular reports on performance, forecasting, and strategic insights to senior leadership.

Competencies:

• Strong ability to foster teamwork and build collaborative relationships.
• Excellent management, coaching, and leadership skills.
• Superior oral and written communication abilities.
• Sales and pipeline development skills.
• Customer service orientation and strong interpersonal skills.
• Analytical thinking and problem-solving capabilities

What You’ll Bring to the Table:

• Bachelor’s degree required.
• 3+ years managing a team of sales development representatives
• Minimum of 5 years of experience as an Inside Sales Development Representative.
• Experience building an inside sales team from inception.
• Comprehensive knowledge of Inside Sales concepts, principles, and best practices.
• Demonstrated track record of managing and achieving repeatable outcomes through the application of consistent, structured inside sales processes.
• Demonstrated experience leading and developing sales teams.
• Experience with budgeting, strategic planning, and process improvement is a plus.

What’s Good to Know:

• Remote or on-site environment
• Percentage of travelling required/otherwise enter n/a
• This role is eligible for a commission/incentive compensation bonus structure based on quota goal attainment.

Why Join MHA:
MHA continues to lead by providing purpose-driven and value-based solutions, which preserve the dignity and grace people deserve, regardless of age. Let us be the best place you’ll ever work!

Salary: The salary range for this role is $80,000 - $90,000.

This is the lowest to highest salary range for which this role has been evaluated.  An employee’s position within the salary range will be based on several factors which include, but not limited to education, qualifications, certifications, experience, skills, geographic location,  and business or organizational needs. 

We offer a comprehensive benefits package which includes:

Benefits: 

• Medical, Dental, Vision Coverage (for employee and family)
• Flexible Spending Account & Health Savings Account with Company contribution
• Employee Assistance Program
• Disability Coverage
• Life insurance
• 401(k) with company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO), paid holidays, floating days

Location: Onsite/Remote/Hybrid – as directed by your manager.

Our associates enjoy the following benefits, and you can, too!

Staying Healthy
- Comprehensive medical, dental, vision and prescription plans with FSA/HSA options individual and family options

- Teledoc access
- Fitness Reimbursement

- Commuter Benefit Plan
- Access to an Employee Assistance Program (EAP)

Enjoying Time-Off
- Paid Time Off

- Your birthday is a day off and a floating holiday

- Paid Parental Leave

Planning for the Future

- 401K with a match
- Employee Stock Purchase Plan

- Life Insurance, short-term & long-term disability insurance

- Access to financial and legal advisors

- Perks and Benefits Discounts

Learning Continuously
- Tuition Reimbursement

- E-learning programs
- Ongoing Team Trainings
Making an Impact
- Paid volunteer time-off
- Donation matching

The Company

Managed Health Care Associates, Inc. (MHA) is a leading health care services and technology company that offers a growing portfolio of services and solutions to support the diverse and complex needs of the post-acute health care provider. MHA provides expertise in Group Purchasing, Managed Care and Payer Contracting, Reimbursement Management, Specialty Pharmacy Solutions, Pharmaceutical Data Analytics, Consultant Pharmacy Software and Legislative Advocacy. Through the delivery of innovative health care services and solutions, MHA helps members increase operational efficiency, maximize business growth, and provide optimum care for their patients.

Founded in 1989, MHA was purchased by Roper Technologies, Inc. in 2013. Roper Technologies is a constituent of the S&P 500, Fortune 1000. The Company operates market-leading businesses that design and develop vertical software and technology enabled products for a variety of niche markets. To learn more please visit www.mhainc.com.

Managed Health Care Associates, Inc. is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.