Company: Pathway Communications is a premier Canadian Managed IT and Cybersecurity Services Provider with offices in Toronto, Montreal and overseas.
The Opportunity: We are seeking a highly organised, creative and process-driven HR Manager to join the leadership team and support our growth.
You will act as the operational backbone for the company’s HR function and will ensure consistent and smooth HR management of our employees across Toronto, Montreal and overseas. This is a role for a creative, highly organised and execution-focused professional who thrives on learning, structure and contribution.
Compensation: will range between $80,0000 and $100,000 depending on education, experience and capabilities.
KEY RESPONSIBILITIES
HR Operations: Own the complete employee lifecycle to attract high quality technical talent: manage the logistics of sourcing, recruitment, testing, onboarding and orientation, offboarding.
Employee relations: Act as a trusted guide for managers and staff for day-to-day employee relations, performance, documentation and policy matters. Manage legislative compliance and employee communications.
Performance management. Implement and refine performance management and improvement programs.
Staff engagement: Ensure employees remain engaged and enjoy a safe and supportive work environment.
Training and development: Identify employee learning needs based on job performance and changing technologies and legislation. Implement cost effective and impactful training, testing and development programs
Legal and costing support: Liaise with external legal counsel and provide support for employment related contracts; contribute to HR costing and pricing of products, projects and processes
Leadership support and collaboration: Serve as a trusted advisor to the leadership team on HR matters; find creative solutions that balance costs, compliance, business needs and staff expectations.
Requirements
- Experience: A minimum of 6 - 8 years of progressive, hands-on HR experience in a fast paced environment.
- Industry background: Experience in IT services, telecom, data centre or cybersecurity preferred. You must be comfortable working with data and digital tools and should be proficient in desktop Microsoft 365 applications.
- Communications: Excellent spoken and written communications skills in English are essential; a fundamental understanding of federal and provincial legal processes will be an advantage.
- Education: A degree from a recognised Canadian University or College; CHRP completed or in process.
- Numeracy: Numerical competence will be an advantage
Top Skills
What We Do
Founded in 1995, Pathway Communications specializes in providing innovative and cost-effective IT and communication solutions for businesses of all sizes. Rooted in Canada, we offer a wide range of services, including Managed IT Services, Cybersecurity Solutions, Data Center, Cloud, Colocation, Voice, Data, and Internet, to help our clients stay connected and operate securely in today’s fast-paced world.
Pathway employs over 150 qualified and trained staff on three continents and operates fully-equipped data centers in Markham, Toronto, and Montreal. All of our services are designed to pass through our Tier III data center backed up with ISO 9001:2015, ISO 27001:2013 certification, and SOC 2 Type II compliancy for the ultimate reliability, security, and privacy.
