Manager - Human Resources Technology and Innovation

Posted Yesterday
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Hiring Remotely in MO
Remote
Senior level
Healthtech • Professional Services • Social Impact
The Role
Lead HR technology strategy and Workday optimization, manage a high-performing HR tech team, oversee implementations and change initiatives, build roadmaps, monitor SLAs/KPIs, and partner across the organization to improve employee experience and operational efficiency.
Summary Generated by Built In

It's more than a career, it's a calling.

MO-REMOTE

Worker Type:

Regular

Job Highlights:

Lead HR Technology Innovation at SSM Health. In this leadership role, you'll drive the optimization and evolution of our Workday ecosystem, oversee a high-performing team, and partner across the organization to deliver technology solutions that enhance the employee experience and support strategic business goals.

The successful candidate will bring:

  • Proven experience leading HR technology teams

  • Strong expertise in Workday administration, optimization, and strategy

  • Demonstrated people leadership and talent development experience

  • Experience leading system enhancements, process improvements, and organizational change initiatives

  • Ability to partner across departments to align technology solutions with business needs

  • Strong project management, communication, and stakeholder management skills

Job Summary:

Responsible for driving, championing, and executing initiatives which support the transformation of the SSM Health landscape. This role will understand current business processes, future goals, and system functionality to identify solutions and execute change.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Manages all aspects of lifecycle of employee, including hiring, performance management, training and development, compensation recommendations, and separations.
  • Manages HR technology installations, conversions, and upgrades, and develops implementation plans. Identifies opportunities to support manual processes and provides cost-benefit analysis of automated solutions. Deals effectively with ambiguous and unstructured problems and situations.
  • Synchronizes projects and their interdependencies; coordinates resource capacity and availability; facilitates transitions from projects to operations; identifies barriers to change and drive organizational change.
  • Collaborates with colleagues in the conceptual design and translation of business needs into innovative technology solutions and features. Builds, maintains, and implements strategic roadmaps for Centers of Excellence (COE’s) – user experience, talent, recruiting, learning, total rewards, and HR service delivery.
  • Manages and identifies project risks and issues as appropriate, establishes success metrics for projects, and ensures project performance is tracked and measured.
  • Creates metrics and dashboards to monitor work case load and team productivity.  Monitors and reports on Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s) to hold individuals and the team accountable.  Acts with urgency and care to address critical system performance issues identified through SLA’s/KPI’s. Periodically reviews support team and structure to help demand management and capacity planning, utilizing metrics and services delivery standards.
  • Provides thought leadership regarding HR technology solutions and strategies for new programs, projects, and enhancements to existing solutions. Serves as a strategist, problem solver, team enabler and barrier remover for team directly managed but also within the broader HR team.
  • Lead teams and creates a culture of innovation and trust.
  • Performs other duties as assigned.

EDUCATION

  • Bachelor's degree or equivalent combination of education and experience

EXPERIENCE

  • Five years’ experience, with two years’ leadership and two years’ Information Technology change management
  • Strong expertise in Workday administration, optimization, and strategy

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

  • None

Department:

8713010033 HR Technology - HCM Core

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

Skills Required

  • Bachelor's degree or equivalent combination of education and experience
  • Five years' experience with two years' leadership and two years' IT change management
  • Proven experience leading HR technology teams
  • Strong expertise in Workday administration, optimization, and strategy
  • Experience leading system enhancements, process improvements, and organizational change initiatives
  • Experience managing HR technology implementations, conversions, and upgrades
  • People leadership and talent development experience
  • Strong project management, communication, and stakeholder management skills

SSM Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SSM Health and has not been reviewed or approved by SSM Health.

  • Healthcare Strength Multiple medical plan options and pharmacy programs, including steep copay discounts at SSM Health Pharmacies and routine vaccines at no cost, are emphasized. These design elements indicate robust core coverage that can anchor overall value.
  • Retirement Support A 403(b)/401(k) with employer match plus a fixed annual employer contribution, auto-enrollment, and a year-end match true-up are featured. This structure provides clear support for long-term savings for eligible employees.
  • Affordable Benefits Income-based premium discounts, zero-cost prescriptions for qualifying households, and pharmacy copay reductions can lower out-of-pocket costs when using in-network resources. On-demand pay (DailyPay) also aids near-term affordability for eligible roles.

SSM Health Insights

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The Company
40,000 Employees
Year Founded: 1877

What We Do

SSM Health is a Catholic, not-for-profit, fully integrated health system dedicated to advancing innovative, sustainable, and compassionate care for patients and communities throughout the Midwest and beyond. The organization serves comprehensive health needs through hospitals, physician offices, outpatient and virtual care services, comprehensive home care and hospice services, a fully transparent pharmacy benefit company, a health insurance company and an accountable care organization.

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