Manager - Human Interface Design, Commercial

Description
Work Arrangement
This role is categorized as hybrid in Mountain View, California or Austin, Texas. Remote candidates may be considered depending on role requirements. If you live within 50 miles of a GM hub location (Mountain View, Austin, or Warren, MI), you are expected to report to the office three times per week, or other frequency dictated by the business.
The Role
As a Design Manager (Level 8) within GM's Human Interface Design, Enterprise organization you will guide a team to craft intuitive, human-centered experiences for web and mobile sites and applications. For context, the Enterprise team leads the design of internal sites and applications for the general population of employees, human resources, motorsports, and the manufacturing space, as well as those that support GM's commercial customers.
As the lead of the Commercial team, you will solve complex design challenges while collaborating across the Enterprise org. You will oversee the design of B2B applications to support our Fleet customers. Leading a team of 6 designers, you will create new features for commercial customers, but more importantly, establish a vision for what the global GM fleet experience should be. This position is ideal for someone who understands the Automotive space and can envision experiential solutions to make the lives of fleet managers easier and more cost efficient as well as keeping fleet drivers safe and vehicles running optimally.
Your partners and your team will be distributed across the country, with most of the work happening in Pacific Time (PT). Effectively managing across time zones is a must.
What You'll Do

• Manage, mentor, and evolve an existing team of designers
• Oversee design initiatives across web and mobile
• Champion a design vision to elevate GM's commercial digital products to industry-leading standards
• Lead design reviews focused on solving for jobs to be done with simplicity, clarity and attention to craft
• Collaborate with partners in engineering, product management, the business, research and other design teams to shape digital experiences
• Own the outcome of high-fidelity interaction, visual and motion designs that raise the bar for usability and delight
• Champion accessibility, inclusivity, and user-centered design practices
• Act as an advocate for design quality in complex, sometimes adversarial conversations where business, speed, or local needs conflict with design integrity

Your Skills & Abilities (Required Qualifications)

• 10+ years of experience designing digital interfaces for web or mobile platforms
• Formal training or degree in Interface Design, Visual Design, Human-Computer Interaction, or a related discipline, or equivalent professional experience
• Strong portfolio (available online or privately upon request) showcasing excellent design expertise and methodology in your domain
• Proven track record of delivering successful digital products that provide meaningful business and user impact
• Experience designing for both the big picture and granular detail while executing with a high degree of craft
• Ability to exercise restraint and clarity in design, balancing the use of an established design system with innovation and usability
• Proficiency in common design tools such as Figma and Adobe Creative Suite
• Ability to partner and negotiate with cross-functional teams to creatively solve for complex use cases
• Strong problem-solving and organizational skills, with the ability to manage multiple priorities
• Exceptional communication and storytelling skills, including experience presenting to senior leaders and navigating contentious discussions

What Will Give You a Competitive Edge (Preferred Qualifications)

• 2+ years managing a design team
• Experience working with complex global brands
• Background in automotive, enterprise platforms, or large-scale digital ecosystems
• Demonstrated experience as a design thought leader, fostering collaboration, driving creative excellence, and partnering effectively with cross-functional teams
• Experience working in lean, agile environments, including sprint planning and iterative design processes
• Proficiency in prototyping tools (e.g., Figma, Adobe XD, or equivalent)

GM Values & Behaviors
This role models GM's values - Customers, Excellence, Relationships, Truth - and demonstrates GM Behaviors: • Win with integrity • Innovate & embrace change • Move with urgency • Lead as one team • Commit to customers • Speak fearlessly • Be inclusive • Own the outcome
Compensation:

• The expected base compensation for this role is: ($172,800-266,100). Actual base compensation within the identified range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.