The Role
Job Profile Summary
The Manager, HR Technology is responsible for the strategy, development, configuration, testing, implementation, upgrades, enhancements, and integration of all human resource information systems within the corporate HR department. Serves as a senior-level HR business partner, analyst, and strategist in reviewing, analyzing, and reporting HR-related data to identify trends and recommend solutions to business partners for effective people strategies.
Responsible for guiding the Product Roadmap for Workday while supporting the business in achieving program goals. Manages delivery of the product, team growth, and implementation of new features to fuel Rackspace's growth.
Key Responsibilities
- Manages human resource department and organizational needs for human resource systems, with an emphasis on the technical components of business needs.
- Manages global team members on various schedules in support of HRIS projects.
- Manages full life cycle HRIS projects and the associated project planning.
- Recommends system design and configuration approaches to best meet current and future strategic HCM, Finance, and IT delivery.
- Researches costs and vendors, and manages contract renewal processes.
- Maintains systems to ensure continued operations and reporting efficiency, and resolves software issues.
- Ensures data integrity, system security, and testing of system changes.
- Designs and generates queries, reports, and dashboards.
- Serves as liaison between users, the IT and Software Engineering departments, and third parties.
- Researches new technologies and system solutions and keeps management informed.
- Prioritizes and delivers inbound requests for Core HR, Time and Absence, Benefits, Payroll, and HR Ticketing applications.
- Effectively utilizes data and metrics to develop technology roadmaps.
- Partners with HR, Finance, IT, and other partners (including vendor partners) to deliver innovative solutions.
- Leads day-to-day program activities and related meetings, including core team and external partners.
- Ensures project targets are met by actively running projects through appropriate resources, issues, and risk management.
- Identifies, assesses, and communicates key risks and issues to management and sponsors at all levels of the organization, and completes risk mitigation and remediation activities.
- Responsible for utilizing planning tools (i.e. Jira and ServiceNow) for tracking projects.
Knowledge
- Strong domain expertise in all aspects of Workday.
- Demonstrable knowledge in the following disciplines: core HR, compensation, benefits, talent acquisition, talent management, payroll, integrations, reporting, and time & attendance.
- Knowledge of existing solutions, new technologies, and emerging trends.
Education/Experience
- Bachelor's degree in Computer Science, Business Management, Project Management, Management Information Systems, or a related field.
- Masters' Degree preferred.
- 7+ years of progressive functional and technical experience in Workday.
- Experience managing or supervising employees.
- Experience implementing and administering systems: specific experience with systems may include but not be limited to Workday HRM, Cloud HCM solutions.
- Experience in quantitative HRIS analysis with demonstrated aptitude in data analytics, queries, metrics, and reporting.
#LI-Remote
"Remote postings are limited to candidates residing within the country specified in the posting location"
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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The Company
What We Do
At Rackspace Technology, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work.
