OppFi is a tech-enabled, mission-driven specialty finance platform that broadens the reach of community banks to extend credit access to everyday Americans. Through best-in-class customer service, transparency, responsible lending, and financial inclusion, we support consumers, who are turned away by mainstream options, to build better financial health.
We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best ideas always win! We welcome individuals who want to make an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service.
A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online, maintaining a 4.5/5.0-star rating on Trustpilot. We are a 2023 Crain’s Fast 50™ company and were named on Built In's 2024 Best Places to Work in Chicago.
About the job:
As a member of the People Operations team, the Manager of HR Operations supports and leads processes related to OppFi’s HR philosophy and correlated policies and processes. The Manager of HR Operations oversees the successful execution of essential HR functions, processes, and technologies to drive an efficient and optimal employee experience while ensuring all HR programs are consistently administered in compliance with internal policies and external regulations. This position leads and supports the recruiting, talent management, facilities, physical mail, and event planning functions and helps ensure processes in these areas are efficient and compliant, automation is prioritized, and the systems and external support/consultants used in support of these functions are maximized to achieve departmental and organizational goals and expected outcomes.
What you get to do:
- This role is a working manager, meaning they will lead others while also being responsible for daily operational activities themselves.
- Develop, deploy and monitor procedures that ensure the most positive employee experience with HR matters, while also ensuring the organization's interest are equally considered.
- Manage the recruiting function by leading internal and external recruiters in the most effective manner possible to find and attract the best talent for the organization's needs.
- Lead HR Operational efforts related to streamlining, tracking and improving the effectiveness of OppFi's Recruiting, Onboarding, Promotion, Lateral Transfer and Offboarding process across the HRIS, ATS and any other impacted system.
- Assist with maintaining and auditing personnel data within UKG and other tools (i.e. data entry, report drafting and database maintenance).
- Partner with all aspects of the People Team to design, deploy and enhance an overall People Team Dashboard to assist with team analytics, sharing meaningful reports with the SLT, defining/measuring success, and other reporting needs.
- Identify and implement changes to ensure all current and future People Operations Vendors are aligned with and supportive of the organization's people related needs in the most effective manner possible.
- Track, monitor, and manage HR related projects ensuring the overall goals of the team are met while also appropriately allocating and prioritizing resources to ensure all BAU activities are also achieved.
- Oversee and ensure facilities and physical mail needs of the organization are met.
- Oversee company-wide and departmental event planning activities supported by the People Team.
- Partner with the SLT to identify skill development/training needs unique to each area (excluding Operations), and then either partner with vendors, design custom training programs, or some combination of both approaches to effectively meet these needs.
What you will bring to the team:
- Minimum of 5 years of human resources experience.
- Bachelor’s degree required (Master's Degree preferred in a relevant field).
- Strong experience in designing and evolving human resources programs including recruiting, onboarding, offboarding, promotions and lateral transfers.
- Experience in providing consultation to all levels of the organization regarding processes involving human resources and in support of organizational processes and policies.
- Working knowledge and experience in recruitment and management of third-party and vendor relationships.
- Above average knowledge, experience, and understanding of technologies, systems, and applications used in support of automation of tasks, workflows, and processes of People Operations and the employee life-cycle.
- Excellent verbal and written communication skills; the ability to communicate with employees at all levels of the organization.
- Strong technical analytical skills.
- Detail-oriented with the ability to multi-task.
- Ability to coach, support, and inspire a team to maximize performance and accuracy.
- Strong sense of accountability, ownership, and takes a proactive approach.
Total Rewards and Benefits:
The starting base salary for this position is $102,400 per year. The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion and determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations. The total compensation package includes eligibility and potential for performance-based bonuses as well as equity grants dependent upon the role and job level.
OppFi offers a flexible, remote environment, 401(k) matching program, and generous paid time off. Other benefits include medical, dental, and vision coverage, and tuition reimbursement. There are also additional benefits, including DoorDash DashPass, Figo pet insurance, Rocket Lawyer, and access to LinkedIn Learning. OppFi also offers Fringe, which is a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter.
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EEO Statement:
OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, federal law, or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page here.
As part of OppFi’s commitment to providing equal opportunity to qualified individuals, OppFi will ensure that persons with disabilities are provided reasonable accommodation as defined by applicable laws and organizational policies. If reasonable accommodation is needed to participate in the job application or interview processes or job requirements, please contact our People Team at [email protected].
Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the "OppFi California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here: https://www.oppfi.com/careers/.
The information in this document is for general informational purposes only. It is not intended to be an all-inclusive list or description of the organization and its requirements for positions and employees. OppFi reserves the right to modify or change the information on this document at its discretion.
What the Team is Saying
What We Do
OppFi is a leading financial technology platform that powers banks to help the everyday consumer gain access to credit. We facilitate safe, simple and more affordable credit access to the 60 million everyday Americans who currently lack traditional options while rebuilding their financial health. We have been an Inc. 5000 company for six straight years, a Deloitte’s Technology Fast 500™ for four consecutive years, and the seventh fastest-growing company in Chicagoland in 2021 as measured by Crain’s Chicago Business based on five-year growth rate. The company was also listed on the Forbes America 2021 list of America’s Best Startup Employers and the Built In’s 2022 Best Places to Work in Chicago, Best Perks and Benefits in Chicago, and Best Large Companies to Work For in Chicago. OppFi maintains an A+ rating from the Better Business Bureau (BBB) and maintains a 4.7/5 star rating with more than 21,000 online customer reviews, making it one of the top customer-rated financial platforms online.
Why Work With Us
We pride ourselves on a collaborative company culture that allows our team members to show up as themselves. OppFi offers competitive salaries and great benefits like 401(k) matching, learning and development opportunities, and employee-led communities. We value team members who dream big, speak their minds, and are ready to make a difference.
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OppFi Offices
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Employees work remotely.
OppFi is a remote-flexible workplace, meaning that team members have flexibility to work remotely and/or at the OppFi office depending on their role.
