Manager, Global Quality & Compliance

Posted 14 Days Ago
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Rochester, MI
7+ Years Experience
Healthtech • Pharmaceutical • Telehealth
The Role
The Manager, Global Quality & Compliance at Endo is responsible for developing global policies to ensure compliance practices, supporting a quality and compliance focused culture, evaluating metrics for continuous improvement, and ensuring compliance with emerging quality regulations. This role requires a B.A./B.S. Degree in Science or related field or 7 years of experience in pharmaceutical/quality operations.
Summary Generated by Built In

Why Endo?

We want the best and brightest people at Endo to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life.
At Endo, we are building a diverse, equitable and inclusive workplace, and we are looking for talented individuals to join our team.

Job Description Summary

Reporting to the Sr. Director, Global Quality & Compliance, the Manager, Global Quality & Compliance:
 Identifies and develops global policies with the objective of ensuring good compliance practices.
 Sponsors a quality and compliance focused culture, collaborating closely with subject matter experts (SMEs) to identify and support continuous improvement plans.
 Supports implementation and/or recommends internal/external business or compliance options and best practices to improve processes, or services.
 Evaluates metrics to determine trends and opportunities for continuous improvements and liaises with global functions.
 Supports Endo’s strategy for compliance with emerging Quality related regulations and GMP trends from inspections and other regulatory activities.
 Has strong knowledge of the principles, concepts and theories of compliance and bio-sterile discipline
All incumbents are responsible for following applicable Division & Company policies and procedures.

Job Description

Scope of Authority -  Global quality and compliance

Key Accountabilities

Quality Documentation/Policies

  • Independently develop Endo global policies and leads execution.
  • Collaborate with subject matter experts (SMEs) and global Endo professionals to collect necessary information for documentation.
  • Organize and structure policy content in a logical manner.
  • Ensure that documentation complies with industry standards, regulations, and company guidelines.
  • Coordinate the review and approval of documentation across Endo sites.

50%

Continuous Improvement & Risk Assessments

  • Contributes to continuous improvement activities.
  • Evaluates metrics to determine trends and opportunities for continuous improvement across Endo sites.

30%

Emerging Regulations

  • Reviews emerging regulations, guidance documents, industry body communications, warning letters, market actions and other regulatory body activities of potential opportunity and recommends as necessary implementation via Corporate Policies and/ or Quality Management Systems.

20%

Total 100%

Qualifications

Education & Experience

  • Minimum of a B.A./B.S. Degree in Science or related field OR
  • 7 years experience in pharmaceutical/quality operations including direct quality management system participation.
  • Prior experience working in a cGMP bio-sterile environment required.
  • Existing experience writing policies and procedures, or general technical writing.

Knowledge

  • Knowledge and understanding of quality processes, as well as cGMPs, SOPs and regulatory requirements.
  • Continuous Improvement: Work with multiple improvement strategies such as Six Sigma and Total Quality Management to develop and monitor improvement processes within the global organization.

Skills & Abilities

  • Strong computer/systems skills using Quality Management Systems, MS Office Suite, and/or Enterprise Resource tools (i.e., Trackwise, ComplianceWire, Veeva or similar).
  • Strong technical writing and presentation skills.
  • Organization: Must be highly organized to manage multiple tasks, timelines, and resources.
  • Self-management: Able to prioritize tasks and manage themselves effectively to ensure deadlines are met.
  • Critical Thinking: Applies structured data and risk analysis and critical thinking in all elements of their role.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility/accountability for own actions; Follows through on commitments.
  • Resilience - Deals effectively with pressure, remains optimistic and persistent even under adversity. Recovers quickly from set backs.
  • Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
  • Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
  • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention
  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Physical Requirements

  • Routine office work (sit/stand).
  • Ability to lift 15 lbs.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications.  Management reserves the right to change or modify such duties as required.

Commitment to Diversity, Equity, and Inclusion:

At Endo, our diversity unites and empowers us as One Team, and we are committed to cultivating, and valuing, each person’s unique perspective. We actively promote a culture of inclusion that draws strength from our broad spectrums of diversity, including race, ethnicity, religion, gender identity or expression, national origin, color, sexual orientation, disability status, age, and all our other unique characteristics, qualifications, demonstrated skills, achievements, and contributions, backgrounds, experiences, cultures, styles, and talents.

EEO Statement:

At Endo, we firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit.

The Company
Montreal, Quebec
1,722 Employees
On-site Workplace
Year Founded: 1997

What We Do

At Endo, our far-reaching vision is simple: to help everyone we serve live their best life. As a specialty pharmaceutical company, we’re motivated by a strong sense of purpose to find better ways to meet unique medical needs.

Our global team of passionate employees understands the importance of their work. We’re dedicated to supporting one another as we connect with communities and foster partnerships that elevate quality-of-life and bring the best treatments forward.

Our uncompromising commitment results in the delivery of life-enhancing therapies. From intelligent product selection to commercialization, we strive to make a meaningful, tangible impact to help everyone live their best life.

Endo has global headquarters in Malvern, Pennsylvania.

Community Guidelines:
1. Be respectful. Everyone who visits our page should feel comfortable and respected.
2. If we see a comment that violates anything in the following list, it may be removed.
• Comments that use profanity; personally attack or bully another individual; or are off-topic, misleading, factually inaccurate, political, spam, defamatory, discriminatory or promotional.
• Comments that are excessively repetitive and/or disruptive to the community.
• Comments that promote illegal activity, use copyrights or trademarks or are related to an ongoing legal matter.
• Comments that appear to be medical advice.
We reserve the right to remove a reply for any reason at any time.
3. Adverse Event Reporting: If we see a post about an adverse event, an Endo representative will need to contact you to find out more information to comply with regulatory guidelines. If you experience a side effect while using an Endo product, please consult your physician or pharmacist immediately. You may also report to the FDA at fda.gov/medwatch or 800-FDA-1088.

Replies from other users do not necessarily reflect the views of Endo. We do not endorse content added by other users.

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