Manager - Glen Eagle Village Apts

Westover Companies is a family-owned and operated property management company. We are located in King of Prussia area and have operated for over fifty years with the purpose of providing quality living, shopping and working space for residents and customers. We are currently seeking a Property Manager at our property in Baltimore, MD. This position will be working under the direct supervision of the Regional Manager.

SIGN ON BONUS $1,000

Our Comprehensive Benefits Package includes:

• Medical, vision and dental insurance - Free of cost to the employee only (Family plans are available)
• Life/AD&D insurance- Free of cost to the employee only
• Long and short term disability - Free of cost to the employee only
• Paid vacation, sick/personal and holidays
• Weekly pay
• 401(k) employer match up to 4%, automatic enrollment
• Flexible schedule
• 20% discount on an apartment at any one of our properties after first 90 days of employment

Duties and responsibilities include:

• Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual
• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.)
• Prepare annual budgets and income projections in a timely and accurate manner
• Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner
• Generate necessary legal action, documents, and process in accordance with State and Company guidelines
• Provide constant vendor/contractor communications; ensure vendors are submitting invoices in timely manner.  Ensure invoices are accurate and complete invoice approvals in a timely manner
• Ensure property is rented to fullest capacity
• Work with Corporate Marketing to utilize marketing strategies to secure prospective residents; use market survey data collected from area competition
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others
• Confirm all leases are accurate and corresponding paperwork is completed and uploaded into software system
• Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis
• Work through resident concerns and requests on timely basis to ensure resident satisfaction
• Coordinate maintenance schedules and follow up in progress of work completion.  Maintain communication with Regional Maintenance for guidance and support
• Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment
• Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.)
• Maintain community appearance and ensure repairs are noted and completed on timely basis
• Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance
• Learn and ensure compliance with all company, local, state, and federal safety rules
• Direct staff and ensure a “safety first” principle. Ensure that unsafe conditions are corrected in timely manner

The ideal Property Manager candidate will have:

• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred 
• Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s)
• Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action
• Effectively convey ideas, images and goals to a diverse group of personalities
• Must possess a positive attitude and the ability to smile under all circumstances
• Achieve Fair Housing certification prior to interaction with prospects or residents
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications
• Be able to work evenings and weekends
• Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community
• Experience with Skyline, Entrata and or OneSite preferred
• Reliable transportation