As a Manager- F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up. You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.
What you will do
Design programs to improve experience metrics, driving improvement in NPS or relevant operational metrics
Own a key part of user experience for one or more of marketplace participants - our entrepreneurs, their customers, or our suppliers
Participate in building strategy as an advocate for better user experience from the vantage point the programs you own
Influence product development choices using data and insights which originate from in-depth knowledge of your program
Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes
Engage the Meesho Leadership as active stakeholders in problem-solving for your programs
Manage internal and external stakeholders to ensure success of the programs you own.
The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization.
What you will need
Candidates from either Premium or Top B Schools with total work experience of 3-5 years of experience preferred
Experience in Fulfillment, 3PL Logistics and the entire supply chain process, and experience in similar tech startups preferred
Strong problem solving and analytical skills
Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects
Data driven and inquisitive approach.
Skills Required
- Premium or Top Business School education
- 3-5 years of total work experience
- Experience in fulfillment, 3PL logistics, and end-to-end supply chain processes
- Experience in similar technology startups
- Strong problem-solving and analytical skills
- Solid project management skills
- Ability to lead and collaborate with cross-functional partners
- Ability to prioritize high-impact activities and manage complex projects
- Data-driven and inquisitive approach
What We Do
Meesho is India’s fastest growing internet commerce company. We want to make eCommerce accessible to all. Our vision is to enable 100 million small businesses in India, including individual entrepreneurs, to succeed online. Our mission is to democratise internet commerce by bringing a range of products & new customers online. What started as a reseller-focused platform six years ago has now emerged as a single ecosystem connecting millions of sellers, consumers and entrepreneurs.
