The Role
Leads Teranet’s Business Continuity Management and operational resilience program. Responsibilities include developing BCM policies and roadmaps, facilitating business impact analyses, maintaining continuity plans, coordinating exercises and recovery testing, tracking remediation, reporting resilience metrics to executives, assessing third-party continuity capabilities, and delivering training and advisory support. The role partners with business, technology, risk, and external stakeholders to improve preparedness, response, and recovery from operational disruptions.
Summary Generated by Built In
Manager, Enterprise Risk Management Who We Are Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets. Connect. Grow. Thrive Together. To learn more about who we are visit our website: www.teranet.ca About the Role The Manager, Enterprise Risk Management (ERM) is primarily responsible for leading the development, implementation, and continuous improvement of Teranet's Business Continuity Management (BCM) Program. Reporting to the Director, Enterprise Risk Management, and working closely with the Senior Manager ERM, the role serves as the organization's primary subject matter expert for Business Continuity and Operational Resilience.
You will be accountable for advancing BCM program maturity, facilitating business impact analyses, maintaining continuity planning standards, coordinating enterprise-wide testing and exercise activities, enhancing crisis management preparedness, monitoring resilience metrics, and overseeing business continuity and resilience requirements across critical third parties.
You will be working closely with business leaders, technology teams, risk owners, and external stakeholders, the Manager, ERM ensures that Teranet can effectively prepare for, respond to, and recover from operational disruptions while meeting contractual, regulatory, and stakeholder expectations. The role also contributes to strengthening enterprise operational resilience through oversight, reporting, and continuous improvement activities. Reason for Vacancy – Replacement What You’ll Be Doing: Business Continuity Program Management
- Lead the ongoing maturation of Teranet's BCM Program in alignment with industry-leading practices and organizational objectives.
- Maintain BCM policies, standards, methodologies, procedures, and governance frameworks.
- Develop and execute the BCM roadmap, monitoring progress against maturity objectives and strategic priorities.
- Identify program gaps and drive remediation activities across business functions.
- Facilitate enterprise-wide Business Impact Analyses (BIAs) and critical process assessments.
- Partner with business units to establish recovery priorities, recovery time objectives (RTOs), recovery point objectives (RPOs), recovery strategies, and continuity plans.
- Ensure continuity documentation remains current, actionable, and aligned with organizational requirements and regulatory expectations.
- Develop and coordinate continuity exercises, tabletop exercises, crisis management simulations, and recovery testing activities.
- Evaluate exercise outcomes, identify lessons learned, and establish corrective action plans.
- Track remediation activities and validate improvements through subsequent testing cycles.
- Develop and maintain BCM metrics, dashboards, key risk indicators (KRIs), and key performance indicators (KPIs).
- Prepare and present reporting to Senior Management, the Executive Leadership Team, and governance committees.
- Conduct periodic maturity assessments and monitor improvement initiatives.
- Monitor and report on business continuity, resilience, and disruption-related risks and trends.
- Assess the business continuity and operational resilience capabilities of critical vendors and service providers.
- Support third-party risk management activities related to resilience, continuity, and recovery capabilities.
- Monitor identified risks, remediation plans, and resilience obligations related to critical suppliers.
- Develop and deliver BCM awareness programs and role-based training.
- Promote a culture of resilience across the organization.
- Provide advisory support to business units during continuity planning activities and operational disruption events.
- Collaborate with stakeholders across the organization to strengthen continuity preparedness and resilience capabilities.
- Bachelor’s Degree and CBCP (Certified Business Continuity Professional) Certification
- 8+ years of experience in one or more of (with at least 5 years in Business Continuity Management)
- Demonstrated experience maturing a BCM program.
- Experience conducting Business Impact Analyses (BIAs) and dependency mapping.
- Experience developing and presenting BCM metrics, dashboards, and executive reporting to Senior Management and governance committees.
- Experience facilitating tabletop exercises, crisis simulations, and recovery testing activities.
- Experience working with external stakeholders.
- Experience supporting Internal Audit, regulatory reviews, and remediation programs.
- Experience providing advisory or consulting services related to business continuity, operational resilience, or risk management.
At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs. Come As You Are. We Like You That Way!
Skills Required
- Bachelor's degree
- CBCP Certified Business Continuity Professional certification
- 8+ years of relevant experience
- At least 5 years of Business Continuity Management experience
- Experience maturing a Business Continuity Management program
- Experience conducting Business Impact Analyses and dependency mapping
- Experience developing and presenting BCM metrics, dashboards, and executive reporting
- Experience facilitating tabletop exercises, crisis simulations, and recovery testing
- Experience working with external stakeholders
- Experience supporting Internal Audit, regulatory reviews, and remediation programs
- Experience providing advisory or consulting services related to business continuity, operational resilience, or risk management
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The Company
What We Do
Teranet is Canada’s leader in the delivery and transformation of statutory registry services, with extensive expertise in land and commercial registries. Our unmatched registry expertise makes us the most authoritative source of data and market insight for the financial services, real estate, and government and utility sectors. Through our global partnership with Foster Moore, Teranet has expanded its registry solutions to include commercial-off-the-shelf (COTS) registry technology that delivers operational cost reductions, enhanced security and process improvements. Teranet is owned by OMERS Infrastructure, a leading global infrastructure investment manager and the infrastructure arm of the Ontario Municipal Employee Retirement System. As a pioneer in electronic registration systems and commerce, Teranet has received numerous awards for our technology platforms, expertise and our successful partnerships with the Provinces of Ontario and Manitoba. An employer of choice, we are proud of our inclusive and diverse corporate culture where all employees have the opportunity to connect, grow and thrive. - 2017-2024 Greater Toronto's Top 100 Employers - 2022 Finalist for Best Employer Branding and The Leadership Agency Award for HR Leader of the Year - 2021 Canadian Mortgage Awards Industry Service Provider of the Year - 2018 Esri Silver Partner & Special Achievement Award – Geographic Information System Implementation
