Manager, Engineering - End User Services

Posted 8 Days Ago
Be an Early Applicant
2 Locations
In-Office
152K-205K Annually
Senior level
Financial Services
The Role
Lead the management of Workspace ONE lifecycle, mentor engineers, ensure security compliance, and drive automation across endpoints while collaborating with various teams.
Summary Generated by Built In

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.

Job Description

As a valued colleague on our team, you will lead the deployment, integration, and optimization of Workspace ONE across enterprise endpoints. You will mentor a team of engineers and administrators, drive automation and analytics, and collaborate cross-functionally to ensure secure and seamless user experiences.

THE IMPACT YOU WILL MAKE

The Digital Workspace – Endpoint Engineering – Senior Engineer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

  • Lead and manage Workspace ONE lifecycle including UEM, Access, and Intelligence.

  • Mentor and guide a team of engineers and administrators.

  • Ensure integration with identity providers, corporate networks, and third-party applications.

  • Maintain device compliance and security across mobile, desktop, and virtual endpoints.

  • Collaborate with security, networking, and application teams to ensure consistent user experiences.

  • Drive automation and analytics using Workspace ONE Intelligence, PowerShell, Bash, and APIs.

  • Create and maintain technical documentation, SOPs, and policies.

  • Monitor and optimize performance, cost, and user satisfaction.

  • Stay current on Omnissa and industry best practices and recommend improvements.

  • Uphold data integrity and precision in Workspace ONE deployment and usage.

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences:

  • 6 years managing digital workspace platforms.

  • 2+ years hands-on experience with Workspace ONE.

  • Strong understanding of UEM, MDM, MAM, Identity Management, SSO, and Conditional Access.

  • Experience managing macOS, Windows 11, iOS, and Android devices.

Desired Experiences:

  • Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience).

  • Experience with scripting, API integration, and automation.

Skills:

  • Skilled in Workspace ONE platform components (UEM, Access, Intelligence).

  • Proficient in scripting languages (PowerShell, Bash) and API usage.

  • Strong understanding of endpoint security and compliance frameworks.

  • Ability to lead cross-functional collaboration and mentor junior staff.

  • Capable of creating and maintaining technical documentation and SOPs.

#LI-Hybrid

Compensation: $152,000-205,000

Qualifications

Education:

Bachelor's Level Degree (Required)

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.


Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form.

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.

Requisition compensation:

152000

to

205000

Top Skills

APIs
Bash
Identity Management
Mam
Mdm
Powershell
Sso
Uem
Workspace One
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The Company
Herndon, VA
10,886 Employees
Year Founded: 1938

What We Do

Fannie Mae serves the people who house America. We are a leading source of financing for mortgage lenders, providing access to affordable mortgage financing in all markets at all times. Our financing makes sustainable homeownership and workforce rental housing a reality for millions of Americans. We also help make possible the popular 30-year, fixed-rate mortgage, which provides homeowners with stable, predictable mortgage payments over the life of the loan. Our tools and resources help homebuyers, homeowners, and renters understand their housing options.

We put our customers and partners at the center of everything we do. We apply our experience and expertise to deliver innovative solutions to help our customers succeed. At Fannie Mae, our people pour their hearts into everything they do. Because we know it makes a real difference in others’ lives. We are committed to moving forward with our partners to build a stronger, safer, more efficient housing finance system.

Join us to help shape the future of housing: http://fanniemae.com/careers.

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