Manager E-Learning Tech Systems

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

General Summary:    

Manages the e-learning and technology systems function for Center for Childhood Resilience (CCR) in the Pritzker Department of Psychiatry and Behavioral Health. The e-learning management system supports multiple CCR programs and initiatives. This position is responsible for the development and implementation of strategic plan for the e-learning management system and function. The Manager, e-Learning Technology Systems must demonstrate innovative thinking with leading-edge instructional design and technology trends in the development of learning for projects and initiatives. Learn more about CCR at ccr.luriechildrens.org. Learn about CCR’s learning and resource hub: www.learningwithccr.org.

Essential Job Functions:

• Lead development and implementation of the e-learning vision and strategic plan to continuously increase interactivity for the best learner experiences to improve program and learning outcomes based on industry best practices.
• Responsible for the design, development, maintenance and seamless user experience of the external learning management system, learning media platforms, and learning support function. This includes testing, publishing and upkeep of courses, resources, and online learning materials on the e-learning platform.
• Collaborate with leadership, subject matter experts, internal teams and key organizational partners to assess feasibility of interactive technical solutions, provide recommendations for implementation, plan and implement projects, innovations and enhancements for the e-learning technology function.
• Responsible to scope and manage e-learning, specific user group and related technology projects, including prioritization, timelines, costs, resource planning, workflow management and project delivery to ensure successful outcomes.
• Manage internal team, external partners and vendors to maintain feature functioning, provide end user support, implement system enhancements, develop and test innovative learning solutions, and integrate industry best practices.
• Manage data and reporting including user traffic, user experience and feedback, knowledge and skill gains from courses to be used for continuous quality improvement of content and system functionality.
• Responsible for managing data integration and compatibility between the e-learning management system and other program e-platforms including Resilience-Supportive Schools Illinois (RSSI) platform.
• Oversee the documentation, record keeping systems, and reporting for the learning function to meet program and grant compliance and planning needs.
• The authority to hire, separate, promote, demote, write and administer performance evaluations.
• Other job functions as assigned.

Knowledge, Skills and Abilities:

• Bachelor’s degree in Adult Education, Management, Information Systems, Communication, Instructional Design or related field required. Masters degree preferred.
• Five (5) years of leadership experience managing functions and teams with increasing responsibility and complexity.
• Minimum five (5) years’ experience administering and supporting Learning Management Systems (LMS), including custom platforms and enterprise solutions such as Workday Learning, Cornerstone, Absorb, and SAP SuccessFactors preferred.
• Demonstrated experience applying adult learning principles to training courses, including needs assessment, instructional design, content development, delivery, end-user testing, and program evaluation.
• Skilled in designing and delivering learner-centered experiences that support adult learners' development and continuous growth.
• Familiarity with a wide range of web development technologies (HTML, Flash, JavaScript, online video formats etc.)
• Proven ability to build strong stakeholder relationships, provide consultative support, and lead projects from planning through implementation.
• Strong written and verbal communication skills, with the ability to clearly convey complex information to diverse audiences
• Ability to balance workload demands, resolve issues proactively, and consistently meet project and business goals.
• Proven capability to work under pressure, adapt to changing priorities, and maintain productivity in fast-paced environments.

Education

Pay Range

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

There’s a Place for You with Us

At Ann & Robert H. Lurie Children’s Hospital of Chicago and its affiliates (collectively “Lurie Children’s”), we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

Lurie Children’s and its affiliates are equal employment opportunity employers.  We value diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. 

For questions about how to request an accommodation please contact: [email protected]

AI Notice 

Lurie Children’s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals.

It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes.

For questions about the use of artificial intelligence in this process or any additional support, please contact: [email protected]