Manager, Detection Engineering

| USA +80 more | Remote
Employer Provided Salary: 135,000-158,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Challenges You Will Solve

The Customer Security Operations (CSO) team continues to push the boundaries of threat detection and response with a unique combination of operations, threat research, and engineering. We have a tight integration with the development team that designs our analysis platform and the Red Canary Threat Detection Engine. We are currently hiring for an empowered people manager actively looking for opportunities to positively disrupt the status quo and improve our product, people, and processes. 

The security landscape is always shifting and introducing new adversaries. The Red Canary CSO operates 24/7 to track down threats in data and deliver fast and practical detections to our customers. We analyze signals from our customers on a continuous basis to detect threats on endpoints, in clouds, through networks and emails, and identities.

Your team is on the front line of detection focused on denying cyber adversaries the opportunity to do damage. You’ll be responsible for leading a group of Detection Engineers, working alongside other managers and peer teams, to identify and investigate threats in our customers’ telemetry. This role has the responsibility of managing, coaching, and mentoring highly technical direct reports and championing operational initiatives that make your team most effective in delivering positive security outcomes.

What You'll Do

  • Lead a tight-knit team of Detection Engineers who are responsible for the analysis and delivery of accurate, complete, and timely threat detections 
  • Manage, mentor, and coach technical direct reports
  • Serve as a mentor and source of knowledge for new and growing managers
  • Participate as part of the CSO leadership team to measure, monitor, and continuously improve our operations
  • Define and manage operational metrics, reporting them on a regular cadence to executive leadership
  • Act as a champion for our security operations platform while rallying and leading multiple internal Red Canary resources to create widespread change
  • Build and maintain relationships across security operations, product management, engineering, community, support, and our customers to ensure the best possible customer experience
  • Lead root cause analysis for detection quality issues and directing next steps to address and prevent recurrence
  • Build relationships and engage with customers, respond to questions and escalations about our detections, and positively impact Red Canary’s product roadmap by helping to prioritize features and improvements requested by our customers

What You'll Bring

  • 7+ years experience working in a Security Operations Center (SOC) or security engineering team 
  • 3+ years of previous people management experience leading diverse and distributed teams
  • Unshakeable desire to mentor, coach, and manage highly technical direct and indirect reports
  • Proficiency creating and managing operational metrics that increase team efficiencies and quality
  • Experience working within high-pressure environments and acting as an escalation point for customers 
  • Ability to manage effective relationships with organizational leaders and drive broad initiatives to completion
  • Proven ability to effectively explain complex technical concepts to a broad audience
  • Technical proficiency performing security investigations at scale; including endpoint, cloud, identity, network, and email threats
  • Experience working with security frameworks like MITRE ATT&CK; ability to track and discuss an attack through the cyber killchain
  • Practical knowledge of Detection & Response tools for endpoints, cloud, and identity
  • Experience with software development, databases, SIEMs, or security automation highly preferred

Targeted base salary range: $135,000 - $158,000 + bonus eligibility and equity depending on experience.

Benefit Highlights:

- 100% Paid Premiums:  Red Canary offers a 100% paid plan option for medical, dental and vision for you and your dependents. No waiting period.

- Health & Wellness - Access to mental health services, Employee Assistance Program and additional programs to incentivize healthy habits.

- Fertility Benefits: All new hires are eligible for benefits as of their first day.

- Flexible Time Off: Take the time you need to recharge including vacation, sick, bereavement, jury duty, and holidays. 

- Paid Parental Leave- Full base pay to bond/care for your new child.

- Pre-Tax Plans - Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA, HRA and HSA, with employer funding to offset out of pocket health care expenses. 

- Flexible Work Environment- With 60% remote workforce, Canaries can work virtually from almost anywhere in the US.

The application deadline is May 10th, 2024.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management
    • BasecampProject Management

An Insider's view of Red Canary

What's something quirky about your company?

On a quarterly basis, we have a companywide gathering that we affectionately call BEASTMODE. It’s a great opportunity for “Canaries” from across the country to come together, level-set on the state of the business, get to know each other better, and build a close knit community trying to make a positive impact on the world.


Director, Customer Success

What projects are you most excited about?

The Cyber Incident Response Team (CIRT) reached the milestone of 10,000 spec/unit tests to validate our detection logic, an indicator of how diligently we maintain our detectors. Continued validation that everything is working as anticipated is key to ensuring a successful security program.


VP, Customer Security Operations

What makes someone successful on your team?

Curiosity. If you are asking questions, building on what you just learned, and relating it to something known, then you are truly curious about what you’re learning and you will become an expert.


Director of Product Support

How do you empower your team to be more creative?

As we continue to grow and add specialized focus across digital media, video, and an even more robust content program, I want the team to be able to take all the great insights and educational pieces and recommendations and make it easy for people to find them, understand them, and implement them. To be able to use what we’re doing in marketing in


Director, Marketing

What’s the vibe like in the office?

I am most proud of the fact that the culture of the team has not only stayed in tact, but has matured and elevated, despite the rapid growth. Senior team members constantly go out of their way to ensure that new CSEs are welcomed, growing, and set up for success. Success is rooted in team dynamics and culture.


Director, Customer Solutions Engineering

What are Red Canary Perks + Benefits

Red Canary Benefits Overview

Exceptional healthcare, dental, and vision coverage including fully paid premiums
Unlimited PTO
401k and flex-spending accounts, including an employer-funded HRA
100% employer paid long and short term disability
Monthly stipend for personal fitness and cell phone

Flexible work schedule
Remote work program
Documented equal pay policy
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
We provide up to 8 weeks of parental leave for new parents.
Family medical leave
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 80 hours per year of paid sick leave.
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Promote from within
Mentorship program
Continuing education available during work hours
Paid industry certifications

Additional Perks + Benefits

Annual company all-hands meeting where we bring in all of our remote team members to build camaraderie, align and learn.

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