Easy Apply
Meet KUBRA. We develop software for a better customer experience.
The Role
The Manager, Data Analytics plays a strategic and hands-on leadership role focused on advancing KUBRA's data analytics capabilities. This includes managing a team responsible for data engineering, analytics, and insight generation, while aligning organizational goals with analytics objectives. The role is pivotal in developing data-driven strategies and fostering quality, innovation, and efficiency in analytics-focused projects. This role also collaborates closely with Product Management to align engineering efforts with the company’s business goals, ensuring innovation, efficiency, and quality in the product development lifecycle.
This is a hybrid opportunity in Mississauga, ON.
What you get to do every day:
- Lead the team in achieving strategic goals and departmental objectives while fostering accountability and continuous improvement.
- Lead and manage regular roadmap deliveries, ensuring high-quality execution of data-driven projects.
- Foster an environment that emphasizes trust, open communication, creative thinking, and cohesive team effort
- Oversee the design, development, and maintenance of data lakes, warehouses, ETL processes, AI/ML analytics capabilities, and models aligned with organizational priorities.
- Promote the implementation of automated reporting and analytics workflows using SQL, AWS, and visualization tools like Looker and Power BI.
- Contribute to the code and architecture of a highly concurrent, high-throughput system on the AWS cloud
- Collaborate with internal SMEs and external clients to identify, assess, and deliver meaningful analytics outcomes.
- Manage and mentor team members, providing constructive feedback, professional development, and performance reviews.
What kind of person should you be?
- Act as a liaison among product managers, engineering units, and analytics experts to align product engineering strategies with analytics growth.
- Ensure timely and flawless execution of priority analytics deliverables through organized sprint planning and Agile practices.
- Help maintain product roadmaps for the team’s portfolio of products along with the Product Manager
- Identify opportunities to streamline, automate, and optimize ETL processes to transform data into actionable models.
- Develop a strong understanding of the products in the engineering team’s portfolio and be able to act a resource for questions about all aspects of those products
- Ensure that any necessary documentation is written and maintained by the engineering team
- Hire, train, coach, mentor, and develop staff, including conducting performance reviews and providing constructive feedback through employee recognition, rewards, and disciplinary action with the assistance of Human Resources when necessary
- Maintain professional and technical knowledge by following the broader industry, attending management-focused training sessions and educational workshops
- Create and maintain a workplace culture that is consistent with the overall organization with an emphasis on the KUBRA mission, vision, guiding principles, and values
- Engage cross-functional teams to ensure alignment with analytics-driven objectives and adopt a multi-disciplinary approach
What skills do you need?
- Bachelor's degree or equivalent experience in Computer Science, Data Engineering, or related disciplines.
- Advanced certifications in analytics or cloud technologies preferred.
- 8–10 years in engineering, data analytics, or related roles, with at least 2-3 years in leadership.
- Proven expertise in cloud-based platforms and data technologies, including AWS (EC2, S3, Redshift), SQL, and modern BI tools.
- Hands-on experience with Databricks is essential. Familiarity with Snowflake is highly desirable
- Preferred experience in GenAI and ML, reflecting a forward-looking approach to emerging technologies.
- Strong command of Agile practices with a proven ability to lead teams in dynamic and iterative environments
- Proficiency in ETL pipeline automation, data modeling, and BI tool configurations (Tableau, Looker, Power BI, AWS)
- Strong project management skills, with demonstrated abilities in Agile environments.
- Excellent written/verbal skills, as well as the ability to engage stakeholders effectively.
- Leadership aptitude with a history of building, motivating, and inspiring diverse teams.
- Proficiency in Cloud-based architectures
- Familiarity with CI/CD pipelines, Kubernetes and Docker
- Leadership and management skills – the ability to attract, retain, motivate, mentor, and develop team members to perform to their highest potential
- Project management skills – the ability to plan and manage successful projects; including managing risks, costs, time, and roadmaps
- Excellent organization, time management, problem-solving, and analytical skills
What can you expect from us?
- Award-winning culture that fosters growth, diversity and inclusion for all
- Annual performance-based bonus
- Flexible schedules
- Paid day off for your birthday
- Two paid days for volunteer opportunities
- Generous benefit coverage with low premiums (+ a Health Care Spending Account)
- RRSP Matching
- Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
- A free premium membership for ‘Headspace’; an app geared towards mental health and wellbeing
- Access to Perkopolis retail discounts
- Access to LinkedIn learning courses
- Continued education with our education reimbursement program
KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailing [email protected]. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.
While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!
KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.
Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program.
KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.
What the Team is Saying
Filip
Manager, Product Engineering
Katrina
Software Engineer
Brian
Senior Software Engineer
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes billing and payments, alerts and preference management, artificial intelligence solutions, mobile apps, and utility mapping solutions. KUBRA reaches over 40% of households in the U.S. and Canada, providing performance-driven value to more than 475 clients and their customers.
Why Work With Us
At KUBRA, inclusive culture and employee development are prioritized alongside impactful work and social responsibility, fostering a fulfilling, forward-thinking workplace.
Gallery
KUBRA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
