Manager, Corporate Communications

Tucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have since grown into a stable of businesses: Tucows Domains, Ting Internet and Wavelo.

What's next at Tucows

We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

Today, over one thousand people work in over 20 countries to help us make the Internet better. If this sounds exciting to you, join the herd!

About the Opportunity

As the Manager of Corporate Communications at TCX, you'll be at the forefront of shaping and implementing our communication strategies. Your role is pivotal, responsible for elevating our brand image, overseeing media relations, and fostering clear, consistent communication both internally and externally. This position offers an exciting opportunity to merge strategic PR initiatives with internal communication enhancements, driving both our external reputation and internal employee satisfaction.

This contract position covers a parental leave for 12 months. 

Job Duties

Leading the Communications Practice:

• Serve as the central communications hub for TCX, aligning strategies with broader brand objectives.
• Lead a team to develop and execute strategic PR, communications, and brand initiatives.
• Provide strategic counsel on PR and communications to the C-Suite and key stakeholders.
• Oversee external brand announcements, including message preparation, press release development, and media outreach.
• Cultivate relationships with media outlets and facilitate media training for key executives.
• Act as a company spokesperson as needed and contribute to thought leadership initiatives.

Evolving Internal Communications:

• Develop and implement strategies to enhance internal communications, addressing employee concerns and improving satisfaction.
• Utilize various communication tools to ensure timely and effective dissemination of information to employees.
• Coordinate the creation, timing, and editing of internal communication content, maintaining consistency and relevance.

Managing Digital Platforms and Metrics:

• Supervise the management of TCX's digital platforms to maintain a positive brand image.
• Monitor and report on key metrics related to digital platform performance, using data to inform communication strategies and optimize engagement.

Quarterly Strategic Objectives and Budgeting:

• Identify, plan, execute, and report on quarterly strategic objectives, aligning them with TCX's overarching goals.
• Manage technology tools and vendor relationships to support communication initiatives effectively.
• Lead budget forecasting efforts and ensure that activities remain within budgetary constraints.
• Foster the development and growth of a team of 2 to 5 professionals, providing guidance and support for their professional advancement.

Knowledge, Skills and Abilities

• Management Skills: Experienced in managing projects and teams.
• Effective Communication: Excellent at conveying ideas clearly.
• Proven Leadership: Successful track record in leading and developing teams.
• Strong Decision-Maker: Good judgment and problem-solving skills.
• Interpersonal Abilities: Skilled in building relationships.
• Self-Motivated: Driven and proactive.
• Digital Focus: Embraces digital technology and trends.

Qualifications Required

• Post-secondary education in PR, corporate communications, journalism or related fields
• Proven experience in progressively senior PR and communications roles
• Strong understanding of media relations, crisis communication, and brand management.
• Excellent written and verbal communication skills.
• Proven track record of building and maintaining media relationships.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

The base salary range for this position is $105,500 to $124,100. Range shown in $CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits.

Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Learn more about Tucows, our businesses, culture and employee benefits on our site here.