Manager, Corporate Communications, Content and Creative Strategy

Center 1 (19052), United States of America, McLean, Virginia
Manager, Corporate Communications, Content and Creative Strategy
At Capital One, we're building a leading technology company. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One helps our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
This individual will need to have a deep skill set in multimedia storytelling, UX, video production and podcast production with an inspiring portfolio that backs up your ability to tell great stories that connect with audiences, manage teams, and deliver exceptional results. You are a natural team leader who has managed direct reports across multiple projects to meet deadlines while delivering high-quality work, you are relentlessly curious about how storytelling translates to impact and iterating based on performance.
KEY RESPONSIBILITIES

• Evaluate multimedia requests and develop project from conception to execution, owning the production process and providing creative solutions that ensure deliverables meet the highest standards and deadlines while meeting the core objective(s).
• Deeply understand our lines of business to evolve Capital One's multimedia storytelling to deliver on partner needs and business goals.
• Develop and execute for various multimedia asset deliverables (video and audio) for internal and external storytelling opportunities.
• Able to work and deliver on tight timelines with consistency and exemplary attention to detail.
• Work with our analytics team on a test and learn strategy to understand and optimize the impact of Capital One's storytelling to drive audience growth.
• Develop a process playbook focused on leveraging scalability to drive efficiency that effectively manages the pipeline of multiple, concurrent projects to meet deadlines and drive elevated and engaging on-brand results for corporate communications.
• Be a champion of Capital One's brand guidelines, and ensure all external multimedia follows them on all platforms/media, with special attention to digital and UX.
• Stay connected to industry trends, competitor, and external partners to ensure we are constantly learning and innovating.
• Communicate multimedia work to a cross-functional team with clarity and iterating on feedback quickly.
• Manage the multimedia storytelling function to deliver a wide variety of assets from videos, podcasts and UX.
• Manage, grow and lead a team of multimedia storytellers to unlock scale while establishing best practices and fostering each individuals' full potential.
• Work as an integrated leader within the Content and Creative Strategy team, collaborating closely with video producers, podcast producers, graphic designers and writers to create a consistent and cohesive experience

Basic Qualifications

• Bachelor's Degree or Military experience
• At least 7 years experience in multimedia storytelling, full-cycle video production, or a combination of the two
• At least 3 years of team management experience
• At least 2 years of experience with senior stakeholder management and vendor management

Preferred Qualifications

• At least 2 years of experience managing multiple projects at once
• At least 2 years of professional experience using Adobe Premier Pro
• Familiarity with Content Management Systems (CMS) and UX
• Technology industry knowledge preferred

At this time, Capital One will not sponsor a new applicant for employment authorization for this position
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).