Contract Manager (Sales Operations / Fuel Supply)
Location: Aston, PA
Company: Diesel Direct Central
Department: Sales
Position Summary
Diesel Direct is seeking a highly organized and customer-focused Contract Manager to support our Northeast fuel supply portfolio. This role is critical to ensuring seamless contract execution, accurate volume tracking, and best-in-class service to municipal, government, and commercial customers.
The Contract Manager acts as a central liaison between customers, suppliers, common carriers, and internal teams (Sales, Dispatch, A/P, A/R), ensuring operational excellence across fuel supply logistics, contract compliance, and account management.
Key Responsibilities
• Manage and reconcile contract volumes, fixed volume commitments, and audit logs to ensure accuracy and compliance
• Maintain and analyze inventory levels and carrier activity to support uninterrupted fuel supply
• Oversee customer account setup and maintenance, including pricing structures, tax forms, POs, COIs, and site/tank onboarding
• Serve as a primary point of contact for customers, resolving billing, delivery, and service issues in a timely manner
• Act as liaison between customers and carriers, supporting delivery coordination, issue resolution, and invoice processing
• Prepare and maintain weekly and ad hoc reporting, including pricing analysis and customer-specific reports
• Support bid preparation and contract administration for government, municipal, and commercial accounts
• Manage MBE/WBE reporting requirements and ensure compliance with contractual obligations
• Maintain access and credentials for supplier/customer portals and bid systems
• Perform data entry, audit, and system updates to ensure integrity of operational and financial records
• Provide cross-functional support to Sales, Dispatch, Finance, and leadership as needed
Qualifications
• 5 years of experience in contract administration, sales operations, logistics, or fuel/energy industry preferred
• Strong analytical skills with experience in data reconciliation, reporting, and pricing support
• Proven ability to manage multiple accounts and priorities in a fast-paced environment
• Excellent communication and problem-solving skills with a customer-first mindset
• Proficiency in Microsoft Excel and systems used for order management, billing, and reporting
• Experience working with government or municipal contracts is a strong plus
Key Competencies
• Attention to detail and accuracy
• Strong organizational and time management skills
• Relationship management (customers, suppliers, carriers)
• Ability to troubleshoot and resolve operational issues quickly
• Team collaboration across cross-functional groups
Why Join Diesel Direct
Diesel Direct is a leader in the mobile fueling and fuel logistics industry, delivering reliable, efficient, and customer-focused energy solutions. This role offers the opportunity to play a key part in a high-impact, fast-growing segment supporting essential public and commercial services.
Skills Required
- 5 years of experience in contract administration, sales operations, logistics, or fuel/energy industry
- Strong analytical skills with experience in data reconciliation, reporting, and pricing support
- Proficiency in Microsoft Excel and systems used for order management, billing, and reporting
What We Do
Diesel Direct is the nation’s largest mobile on-site fueling company. Since 1998, we’ve been delivering the highest-quality fuels, the next generation of environmentally-friendly fuels, and a family of additives – all scientifically engineered to help optimize engine performance. Supply, delivery, and management are part of our DNA. Technology is what drives our entire business strategy, and as a result, we have streamlined the entire fueling process to bring customers reliability, scalability, transparency, and greater fuel intelligence. As the industry’s leading technology innovation company, we have developed a data-driven solution to the fuel management system which provides customers accurate and meaningful data to assist the management of their fuel consumption, meet regulatory compliance requirements, and exceed the needs of continuously evolving business requirements. Diesel Direct has reinvented the concept of full-service. We provide services for total supply management, all on-site fueling, and fuel intelligence control including tanks, disaster management, Diesel Exhaust Fluid (DEF) replenishment, marine fuel, and specialized generator services. Our strong understanding and dedication to our customers enables us to provide unparalleled service. We are committed to making the Diesel Direct Difference, which means servicing our customers nationally while staying true to our roots and continuing to offer the personal touch and availability of a local business. Diesel Direct has established a corporate culture based on the supply, delivery and management of the fuel delivery process, which starts with our diverse team committed to exemplifying these core values through the work they do every day. We serve any and all industries such as: Food & Beverage Transportation Construction Marine Services Energy & Utilities Entertainment Locamotives Airports Agriculture
