Manager, Content, Storytelling & Thought Leadership

Posted 4 Days Ago
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Madison, WI, USA
In-Office
108K-136K Annually
Mid level
Healthtech • Pharmaceutical
The Role
Leads enterprise storytelling, transformation communications, thought leadership, executive messaging, and strategic content development. Translates complex business, technology, financial, AI, and operational initiatives into compelling narratives for stakeholders. Produces newsletters, articles, videos, town hall materials, case studies, and leadership communications while establishing editorial standards, managing content calendars, measuring engagement, and supporting organizational alignment and transformation adoption.
Summary Generated by Built In
CompanyNavitus About UsNavitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. ____________________________________________________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap. Pay RangeUSD $108,429.00 - USD $135,536.00 /Yr. STAR Bonus % (At Risk Maximum)10.00 - Manager, Clinical Mgr, Pharm Supvr, CAE, Sr CAE I Work Schedule Description (e.g. M-F 8am to 5pm)M-F 8am to 5pm Remote Work NotificationATTENTION: Lighthouse is unable to offer remote work to residents of Alaska, Delaware, Hawaii, Idaho, Iowa, Louisiana, Maine, Mississippi, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Rode Island, South Carolina, South Dakota, Vermont, West Virginia, and Wyoming. Overview

Due to growth, we are adding a Manager, Content, Storytelling & Thought Leadership to our team!


This position is hybrid working out of our Madison, WI office location


The Manager, Content, Storytelling & Thought Leadership leads the development of strategic narratives, enterprise storytelling, thought leadership content, and transformation communications that strengthen organizational alignment and reinforce enterprise priorities. This role translates complex operational, financial, technology, product, and transformation initiatives into compelling stories that engage stakeholders, build understanding, and demonstrate business impact. The Manager is responsible for positioning transformation outcomes, innovation initiatives, and organizational achievements through high-quality content that supports executive communications, leadership engagement, cultural transformation, and enterprise adoption.


Is this you? Find out more below!  

Responsibilities

How do I make an impact on my team?   

  • Develop and maintain the enterprise transformation narrative and storytelling framework.
  • Create compelling content that communicates transformation progress, outcomes, business value, strategic priorities, and future vision.
  • Translate complex business, operational, technology, AI, financial, and transformation initiatives into audience-specific messaging and stories.
  • Produce enterprise-wide communications including newsletters, leadership updates, intranet content, articles, videos, town hall materials, and associate communication campaigns.
  • Develop success stories, case studies, business impact summaries, and value realization narratives that demonstrate transformation outcomes.
  • Develop business value stories and proof points that demonstrate how transformation improves quality, readiness, customer and member experiences, scalability, growth, and operational effectiveness.
  • Partner with executives and subject matter experts to develop thought leadership content supporting organizational priorities and innovation initiatives.
  • Establish enterprise content standards, editorial guidelines, and messaging frameworks that promote consistency and brand alignment.
  • Oversee content planning and storytelling calendars supporting enterprise communication priorities.
  • Monitor content performance, audience engagement, and communication effectiveness to continuously improve transformation storytelling and stakeholder understanding.
  • Support executive communications through story development, supporting narratives, speeches, and presentation messaging.
  • Develop communication resources, talking points, and narrative support that help leaders connect transformation priorities to their teams and day-to-day work.
  • Other duties as assigned.
Qualifications

What our team expects from you? 

  • Bachelor's degree in Communications, Journalism, Marketing, Business Administration, Public Relations, Organizational Development, or related field, or equivalent work experience, required. Master's degree preferred.
  • 3+ years of experience developing strategic communications, strategic presentations, leadership messaging, and stakeholder engagement strategies required.
  • 3+ years of people leadership experience or demonstrated experience leading complex cross functional initiatives, teams, or programs required.
  • Experience supporting executive leadership teams, owner groups, or governance forums required.
  • Demonstrated success translating complex business strategies into clear and compelling narratives for associates at all levels.
  • Proven ability to influence senior leaders and drive alignment through strategic communications.
  • Experience in PBM, pharmacy services, healthcare, managed care, or other highly regulated industries preferred.
  • Participate in, adhere to, and support compliance program objectives.
  • The ability to consistently interact cooperatively and respectfully with other employees. 

What can you expect from Navitus? 

  • Top of the industry benefits for Health, Dental, and Vision insurance 
  • 20 days paid time off 
  • 4 weeks paid parental leave 
  • 9 paid holidays 
  • 401K company match of up to 5% - No vesting requirement 
  • Adoption Assistance Program 
  • Flexible Spending Account 
  • Educational Assistance Plan and Professional Membership assistance 
  • Referral Bonus Program – up to $750! 

Location : Address361 Integrity Drive  Location : CityMadison Location : State/ProvinceWI Location : Postal Code53717  Location : CountryUS

Skills Required

  • Bachelor's degree in Communications, Journalism, Marketing, Business Administration, Public Relations, Organizational Development, or a related field, or equivalent work experience
  • 3+ years of experience developing strategic communications, strategic presentations, leadership messaging, and stakeholder engagement strategies
  • 3+ years of people leadership experience or demonstrated experience leading complex cross-functional initiatives, teams, or programs
  • Experience supporting executive leadership teams, owner groups, or governance forums
  • Ability to translate complex business strategies into clear and compelling narratives for associates at all levels
  • Ability to influence senior leaders and drive alignment through strategic communications
  • Experience in PBM, pharmacy services, healthcare, managed care, or other highly regulated industries
  • Ability to participate in, adhere to, and support compliance program objectives
  • Ability to interact cooperatively and respectfully with other employees
  • Master's degree
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The Company
HQ: Madison, WI
771 Employees
Year Founded: 2003

What We Do

A leading applied technology services company, we innovate to deliver service excellence and successful outcomes across sales, delivery and development. With our strategy to be agile, nimble and customer-centric, we anticipate the future of applied technology and predict tomorrow’s trends to keep our clients at the summit in an ever-changing marketplace. Leading with architecture and design, our next-gen solutions enable enterprises to accelerate on their digital transformation journey.

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