Manager, Commercial Operations

| USA | Remote
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At YPrime, we help our clients in the pharma and biotech industries to collect data from patients using mobile devices, assign patients to study treatment groups, and dispense clinical trial drugs and supplies using web apps. We’re supporting life-altering research, one project at a time. 

Is your career in its prime? It could be! 

YPrime’s Commercial team is searching for a Manager, Commercial Operations. In this role, you will partner with our West Coast-based Sales and Operations teams to support all aspects of YPrime’s proposal process.  

Does our mission sound like something you can get behind? If so, here’s what we need from you

  • Minimum of 3+ years in clinical trial operations with a focus on either eCOA or IRT
  • Minimum of 1+ years of experience in supporting, leading, or developing proposals and responses to RFP/RFR/RFI requests
  • Strong collaboration, organizational, project management, analytical, and problem-solving skills
  • Experience reading and interpreting clinical protocols


Here are some more details about the job: 

  • You’ll support all aspects of YPrime’s proposal process
  • You’ll serve as owner for assigned proposals, including subsequent revisions
  • You’ll partner with Business Development to build and conduct customized product demonstrations
  • You’ll provide expert protocol (and supporting document) review; capture project details within pricing tool to ensure solution scope matches the customer’s expectations
  • You’ll coordinate with Sales and Operations teams to ensure that client requests are appropriately addressed in all proposals
  • You’ll incorporate review comments, and prepare final proposal and/or RFP
  • You’ll edit for clarity, grammar, accuracy, and consistent voice as well as make swift decisions without compromising integrity or timelines
  • You’ll manage multiple proposals simultaneously
  • You’ll maintain, continuously update, and improve all internal and client-specific proposal content and templates
  • You’ll utilize YPrime technology to capture objective evidence, screen shots, or technical mockups to strengthen the proposal content
  • As needed, you’ll write clear, compelling, and compliant RFI and RFP responses by translating clinical protocol details within the proposal
  • You’ll identify opportunities for process improvement related to proposal generation and supporting processes.
  • You’ll identify items that are behind schedule and barriers to progress and plan and implement effective and efficient problem-solving and corrective action plans

Have these things too? Even better! 

  • Bachelor’s degree, or an equivalent amount of related experience
  • Prior experience supporting business development teams


What are the YPrime Perks? 

  • Generous paid time off 
  • Comprehensive benefits package largely subsidized by YPrime 
  • 401(k) with company match 
  • Friendly, smart, passionate and hard-working coworkers 
  • Opportunities for professional growth and advancement 
More Information on YPrime
YPrime operates in the Cloud industry. The company is located in Malvern, PA. YPrime was founded in 2006. It has 250 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 13 open jobs at YPrime, click here.
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