Manager of Client Service (12 month contract)

Job Description
Manager, Private Clients
Location: Jersey
Schedule: Monday to Friday 35 hours per week
Hybrid/On-Site
Vacancy type: (Fixed Term Contract, covering parental leave)
Intro:
CSC Private Client is a specialist team of administrators which caters specifically for the needs of wealthy families, family offices and owner-managed businesses. You will work closely with your team to manage a portfolio of private clients covering a variety of trust structures. This role requires good attention to detail and someone who is a technical expert with Trusts Structures.
Some of the things you will be doing:

• Collaborate with your team to manage your client's portfolio, offering advice from our internal processes
• Become an expert in technical matters relating to trusts
• Liaise with associates in the co-ordination of the company secretarial function for all client companies within the team, to include board and general meetings, statutory requirements including filings, maintenance of registers and attendances at senior level board meetings
• Ensure delivery of client services meets agreed service standards and is compliant with risk management policies, procedures and practices
• Communicate openly and honestly with clients and your team on a regular basis
• Pro-actively manage and develop client relationships, playing a key role in business development
• Maintain client documents with integrity and with the highest level of confidentiality
• Be accessible and approachable to all team members, offering guidance and development when required
• Assist Associate Director to achieve team targets and budgets set by Intertrust
• Accurately record all time spent dealing with client matters to ensure the clients are correctly invoiced

What technical skills, experience, and qualifications do you need:

• Strong academic record with a JFSC professional qualification (ICSA/ STEP/ ACCA)
• Experience in a similar role
• Broad understanding the wide range of fiduciary products offered by Intertrust
• Strong people management skills and the ability to inspire and develop junior staff members
• Ability to formulate, consider and select the most appropriate solution

#LI-MM1 #Hybrid
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people.

• We have been voted a Top Workplace every year since 2006.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.

• CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.

• As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.