Manager, Client Growth & Relations

KOSIGN is a new business within Kobalt Music Group, created to deliver premium, global music publishing administration for today’s most independent and forward-thinking songwriters, producers, and artists. Built by the same team behind Kobalt’s trusted industry-leading infrastructure used by the likes of Max Martin, Phoebe Bridgers, Paul McCartney, and more, KOSIGN empowers creators with transparency, flexibility, and control.

As a Manager, Client Growth & Relations, you’ll help drive the next wave of talent onto the KOSIGN platform. This is a fast-paced, artist-facing role at the intersection of music, tech, and business development. You’ll manage high volumes of outreach, close new client relationships, and support onboarding from first conversation through full engagement. You’ll also help refine our growth strategy and directly contribute to the platform’s evolution.

• Manage high-volume outreach across email, CRM, and social platforms, with a focus on personalization
• Quickly respond to inbound interest and referrals; guide leads efficiently through the funnel
• Evaluate and prioritize incoming applications, identifying high-value signings
• Track performance using CRM tools and consistently meet or exceed growth targets
• Build and nurture relationships with artist managers, referral partners, and music industry networks

• Use tools like Chartmetric and internal dashboards to surface promising talent
• Contribute to outbound targeting and scouting based on emerging trends, data, and community insights
• Stay engaged with underground and emerging music scenes, both online and offline
• Help refine our understanding of who we’re building for and how to better reach them

• Guide new users or their teams through onboarding, song delivery, and account setup
• Follow up proactively to ensure seamless platform activation for high-potential clients
• Provide early-stage support to help users succeed and stay engaged
• Maintain regular communication with key clients and partners to build long-term value

• Collaborate with marketing on CRM flows, onboarding communications, and educational content
• Help shape onboarding experiences and outreach messaging
• Share client feedback and field insights to improve platform strategy and user experience
• Suggest process improvements to streamline operations and improve client outcomes

• A results-driven, target-oriented mindset you thrive in performance-focused environments
• Strong understanding of (or eagerness to learn) music publishing and the independent music ecosystem
• Deep cultural awareness, you understand music trends, online communities, and emerging artist movements
• Exceptional organisational and account management skills; you're comfortable managing high volumes of contacts
• Experience with CRM platforms (e.g. Monday.com, Hubspot) and an interest in optimising systems and workflows
• Clear communicator — personable, professional, and able to build trust with artists, managers, and internal teams
• A genuine passion for music and supporting creators

• Experience working in publishing, distribution, music tech, or artist services
• Background in A&R, sales, marketing, or business development
• Existing relationships across producer, artist, or management communities

In 1 month: You’ve built a solid understanding of our product (KOSIGN), values, and target client base. You’re managing inbound leads and outreach with confidence and consistency.

In 3 months: You’re independently closing new client signings, supporting smooth onboarding, and hitting individual growth targets. You’re contributing ideas to improve our process and communication.

In 6 months: You’ve become a trusted point of contact for high-value clients and partners. You’re actively shaping growth strategy, identifying areas for improvement, and helping scale our outreach and onboarding systems.

Key Behaviours for Success

To thrive in this role, you’ll embody the following Kosign and wider Kobalt Music Group behaviours:

• Customer & Creator Focus: You champion the needs of songwriters, producers, and their teams, delivering a seamless and empowering experience across onboarding and account support.
• Effective Communication: You build trust through clear, timely, and thoughtful communication, whether engaging clients, collaborating internally, or documenting processes.
• Adaptability & Flexibility: You stay responsive in a fast-paced, evolving environment, adjusting quickly to shifting priorities and client needs while remaining solutions-oriented.

• Introductory call with a member of our Recruitment Team
• Interviews with team and hiring manager
• Final stage interview and Q&A
• Feedback at each stage

We aim to complete the full interview process from initial application to offer within three working weeks. While we do our best to meet this timeline, there may be occasional delays. If that happens, our Recruitment Team will keep you updated every step of the way.

We’re a company that thrives on creativity, collaboration, and progress. Our values: Music First, Transparent, Tech Powered, and Transformative shape how we work, build, and grow together. We’re a community of people who care deeply about making a meaningful impact in music and technology.

We’re also deeply committed to diversity, equity, and inclusion. We actively seek to create a workplace where everyone feels respected, supported, and empowered to bring their whole selves to work. We welcome applicants from all backgrounds and encourage applications from those historically underrepresented in tech and music.

Applicants must be eligible to work in the United States. A full background check will be conducted on acceptance of the offer. Kobalt Music Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristic protected by law: