Manager, Centralized Operations

SEI Investments is a leading global provider of asset management and investment technology solutions.  The company’s innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people focused organization which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative and detail oriented environment underpins this business objective.

Position Description:

We are seeking an experienced Payments Manager to lead our Payments function, ensuring the accurate, timely, and secure execution of all payment activities across the business. This is a senior leadership role within Investment Operations, with full ownership of operational delivery, risk management, and team leadership. The successful candidate will play a key role in safeguarding cash movements, maintaining a robust control environment, and driving continuous process improvements.

What you’ll do:

Leadership & Team Management

• Lead, manage, and develop a team of supervisors and analysts

• Set clear objectives and drive performance

• Coach and support career development

• Manage capacity and workload prioritisation

• Foster a collaborative team environment with open communication and honest feedback to ensure a strong team dynamic and engaged team members

SWIFT Messaging & Payment Systems

• Strong working knowledge of SWIFT messaging standards

• Familiarity with the ISO 20022 migration

• Understanding of SWIFT connectivity setup, BIC/SWIFT code management, and message monitoring

• Experience with banking platforms and payment systems

Operational Oversight

• Oversee end-to-end payments lifecycle

• Ensure accuracy, timeliness, and adherence to controls

• Maintain oversight of approvals and audit documentation

• Act as escalation point for payment issues

Risk & Control Management

• Own and maintain control framework

• Ensure compliance with regulatory requirements

• Mitigate operational and financial risk

• Maintain segregation of duties

Process Improvement & Change

• Drive automation and efficiency initiatives

• Implement best practices and standards

• Lead strategic and system enhancements

Stakeholder Management

• Build internal and external relationships

• Communicate payment status and risks clearly

• Support client service delivery

What you bring to the table:

• 5+ years’ experience in payments or financial services

• Experience managing teams

• Strong understanding of payment processes and controls

• Experience with incident management, risk mitigation, and regulatory compliance in an operational environment

• Bachelor’s degree in finance, Accounting, or Business

• Fluency in English Language (both verbal and written) essential

Attributes we value:

• Excellent interpersonal and customer service skills

• Strong organizational and administrative skills

• Self-starter with the ability to independently manage multiple projects and deadlines

• Ability to multi-task, prioritize work and manage time to maximize efficiency and to meet strict deadlines

• Individual who takes initiative and ownership of assigned responsibilities

• Positive ‘can do’ attitude with excellent problem solving skills

• Detail-oriented

• Team player

• Flexible / Adaptable

• Strong oral and written communication skills

Benefits you can expect:

Healthcare for yourself, your spouse and any dependents up to the age of 18 years. Pension Scheme. Tax Saver Travel Benefits. Bike to Work Scheme. On-site Gym with Fitness Classes and 1:1 PT Sessions. Club Supplement. Education Assistance. Competitive Family & Annual Leave Entitlements as well as 2 Paid Volunteer Days per year. Life Assurance. Annual Employee Share Participation Scheme.

We are focused on ensuring a healthy work-life balance and offer a hybrid working model and flexible working hours.

SEI is an Equal Opportunity Employer and so much more…

We recognize that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, educational assistance scheme and actively encourage work life balance.

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives.  If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.