Job Purpose:
- Support Line Manager in P&L management of Credit Cards.
- Liaison with product development and technology teams for implementation of business requirements related to cards.
- Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making.
Accountabilities:
- Support Line Manager in P&L management of Credit Cards.
- Liaison with product development and technology teams for implementation of business requirements related to cards.
- Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making.
- Work closely with business partners across the enterprise to ensure your product functionally solves their needs, in the agreed upon timelines for implementation.
- Analytical problem solver who can clearly identify, analyze, and resolve issues as they arise.
- Support implementation of strategies to manage card lifecycle and identify new business opportunities.
- Plan & execute Credit Card campaigns to Increase spends, acquisition and overall revenue of Credit Cards business.
- Co-ordinate with Personal Banking teams on various Business requirements for acquisition opportunities.
- Review MIS related to consumer card products and identified the key drivers and recommend remedial measure to counter the effect.
- Work within Product team and with other Stakeholders, as required, to ensure that the business meets required KPls for service and quality; ensure Partner receives regular and timely reporting on service metrics.
- Act as liaison between Partner and internal stakeholders to address ad-hoc requests and ensure Partner engagement and satisfaction.
- Ensure key stakeholders (e.g., Marketing, Finance, Digital Banking, Compliance and Delivery) are kept updated on Partner priorities.
- Support for day-to-day product-related escalations or issues.
- Sales team facilitation.
Minimum Qualification:
- Bachelor's degree in business or marketing
Minimum Experience:
- Minimum 5 years' experience in Product Management within the Financial Services industry.
- Good understanding of the cards & payments industry.
- Prior experience in managing relationship with external partners.
- Good analytical skills.
- Good interpersonal and communication skills (verbal and written).
- Strong Project Management skills.
Similar Jobs
What We Do
FAB, the UAE’s largest bank and one of the world’s largest financial institutions offers a an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises. Headquartered in Abu Dhabi, in Khalifa Business Park, the bank’s international network spans over 19 countries, across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience and will support the growth ambitions of its stakeholders across the global network in which the bank operates. To empower its customers and clients to Grow Stronger, FAB is initiating a powerful movement, which goes beyond banking. The Grow Stronger movement represents the bank’s promise to support its stakeholders’ goals and growth ambitions, providing ideas, tools and expertise to help them become stronger, today and in the future. Through a strong, diversified balance sheet, leading efficiency and a solid corporate governance structure in place, FAB is set to drive growth forward. Privacy Policy https://bit.ly/3iORn8G
