Manager, Business Process Management

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

This position is responsible to support and oversee project planning, execution and delivery, ensuring all tasks are completed on time, within scope, and within budget.  The Treasury Management Services project manager will coordinate with cross functional teams and stakeholders to define project goals, assign responsibilities, and monitor progress.  This role will also identify and mitigate project risks, resolves issues, and ensure alignment with organizational objectives

Responsibilities

·         Supports project objectives, scope, deliverables, and timelines while creating detailed plans to guide execution and monitor progress.

·         Lead cross-functional teams, delegate tasks effectively, and ensure collaboration to meet project goals.

·         Manage projects budgets, allocate resources efficiently, and track expenditures to stay within financial constraints.

·         Identify potentials risks, develop mitigation strategies, and address issues to minimize impact on project delivery.

·         Serve as the primary point of contact, ensuring stakeholders are informed through regular updates and reports.

·         Maintain oversight to ensure deliverables meet agreed-upon quality standards and align with organizational objectives.

Track project performance using key metrics, ensure milestones are met, and implement adjustments when needed

Education, Skills & Requirements

• Bachelor’s degree or equivalent combination of training and experience

• At least 7 years of financial services experience

• At least 7 years of treasury management experience

• In-depth to advanced knowledge and understanding of Treasury Management Services

• Strong understanding of various process improvement methodologies (e.g., Lean, Six Sigma) and their practical application in diverse business environments.

• Exceptional leadership and communication skills with the ability to inspire and motivate teams towards achieving common goals.

• Demonstrated track record of successfully driving change initiatives and fostering a culture of continuous improvement.

• Strategic thinker with the ability to align process improvements with broader organizational strategies.

• Certified Project Management Professional (PMP preferred not required)

• Project Management Tool certifications

This role has a remote/hybrid work schedule and can be based in our NYC, Jericho, Southington, Stamford, Rhode Island or Massachusetts.

The estimated base salary range for this position is $90,000 USD to $115,000 USD.  Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.