Grainger
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.
Chicago, IL, USA
Hybrid

Manager, Applied Machine Learning

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Work Location Type: Hybrid
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Details:
Grainger Technology Group seeks an innovative Manager of Applied Machine Learning to build out new efforts supporting our advantaged data assets around customers and sellers. This role will work with product managers, engineers, ML scientists, and our data users to create scalable ML models that improve our ability to gain deep insight into our sellers, proactively notify us when data changes, and create insights for our sales teams to know how to be the most effective at selling to the ones who get it done.
You Will:

  • Work with a team of product managers, data scientists, data engineers and architects to build targeted products that help customers solve and answer specific problems.
  • Be hands on with code (Python, SQL) on cloud based ML technologies (Databricks, Snowflake) to explore data, design features, and build models.
  • Design, build, train, and monitor predictive and anomaly detection models using primarily structured data to detect changes across Grainger's millions of customers.
  • Build, test, and deploy customer-facing analytical and ML endpoints, APIs, and trigger-based models that are a mixture of business logic, model, and data.
  • Work as the first ML Scientist in a future small team to build models to support our sellers through the development of proactive models that identify changes in customer behavior and recommend best actions for sellers on the basis of those changes.
  • Collaborate with researchers, software developers, business leaders, and end data users to define product requirements and provide analytical support.
  • Articulate concepts and generate visual representations of model performance.


You Have:

  • Master's degree in a field such as Statistics, Applied Mathematics, Physics, Engineering, Computer Science, or Economics, or equivalent experience.
  • Experience building, deploying, and maintaining production machine learning solutions with SQL and Python.
  • Experience using cloud based development and analytics tools including Databricks, Snowflake, and MLFlow to create new and novel machine learning pipelines.
  • Ability to set and define model and project based metrics and outcomes, build systems to deliver on those outcomes, and communicate those outcomes to the rest of the organization.
  • Experience working directly with engineering teams to spec out data pipelines and work with them to deploy those pipelines.
  • Relevant work experience in an analytical role involving data extraction, analysis, and communication of findings to project stakeholders (both technical and non-technical) and end users.


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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What are Grainger Perks + Benefits

Grainger Benefits Overview

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our benefits provide a wide range of programs and resources for nearly every aspect of the full life you and your family lead – supporting your life today and in the future.

Some benefits are provided automatically, while others are offered at reduced group rates. Whatever you need, you’ve got this because you’ve got Grainger. Visit GraingerTotalRewards.com for a complete picture.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Team members connect in African American, Asian-Pacific Islander, Disability, Equality Alliance, Generational, Latino, Veterans and Women's Business Resource Groups.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Team members can contribute up to 75% of pay up IRS limits on a pre- or post-tax basis. Your contributions are always 100% vested.
401(K) matching
Grainger automatically contributes 6% of your eligible pay into your retirement savings plan account each pay period. This contribution is always 100% vested.
Employee stock purchase plan
You are eligible to participate in Grainger's ESPP once you have completed at least 90 days of service and are regular full-time or regular part-time, scheduled to work at least 20 hours a week.
Performance bonus
Charitable contribution matching
For every $1 a team member donates to charity, Grainger amplifies that impact with a $3 matched donation.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Grainger supports team members and their families who are in the process of adopting by reimbursing up to $6,000 per adoption for eligible expenses.
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Beverages and coffee on demand in our downtown locations.
Onsite office parking
We offer employee discounted parking rates at our Chicago office locations.
Relocation assistance
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan covers the first $5,250 per year towards a degree program. Amounts that exceed $5,250 are reimbursed at 50% and there is no program maximum.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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