The API Manager is responsible for the strategy, design, implementation, and management of the company's API ecosystem. This role involves overseeing the development, maintenance, and documentation of APIs, ensuring they meet the needs of the business. The API Manager will work closely with cross-functional teams, including developers, product managers, and external partners, to deliver high-quality API solutions that drive business growth and enhance customer experience.
Key Responsibilities
- Develop and execute an API strategy that aligns with the company’s business and reliability objectives.
- Lead the design, development, and deployment of scalable, secure, and observable APIs.
- Implement and manage API platforms and tools to ensure visibility, monitoring, and proactive alerting across the API ecosystem.
- Establish and enforce API governance policies covering versioning, security, performance, and lifecycle management.
- Define reliability and availability standards (SLIs, SLOs) and drive continuous improvement in uptime and latency.
- Collaborate with product managers, developers, and stakeholders to translate business requirements into reliable API solutions.
- Create and maintain high-quality API documentation and developer guides.
- Provide technical guidance, mentorship, and training to internal teams on API reliability, observability, and best practices.
- Use metrics, tracing, and logging data to analyze API behavior, detect issues, and optimize performance.
- Evaluate and recommend emerging tools and technologies to improve API reliability, scalability, and developer experience.
- Stay current with trends in API design, observability frameworks, and cloud-native architecture.
Education & Experience
- Bachelor’s Degree in Computer Science or related technical field.
- Minimum of 8 years of experience in API development and management.
- Proven experience with API management platforms (e.g., Azure API Management, AWS API Gateway, Mulesoft).
- Experience in designing and implementing RESTful and SOAP APIs.
- Proficiency in programming languages and frameworks such as .Net, Java, Python, Node.js, or others.
- Strong understanding of API security, including OAuth, JWT, and other authentication mechanisms.
- Experience with cloud services and infrastructure (Azure preferred, AWS, Google Cloud).
- Knowledge of DevOps practices and tools (CI/CD, Docker, Azure Kubernetes Services).
- Experience integrating with and maintaining connections with third-party libraries, SDKs, Webhooks, and APIs.
Knowledge, Skills & Abilities
- Working knowledge of SDLC methodologies with a focus on Agile and Scrum.
- Experience writing and running test suites with CI/CD, including test automation, unit test level TDD, and SAST/DAST.
- Experience building financial solutions such as trading platforms, digital wallets, and payment solutions is a plus.
- Experience working in a highly regulated industry, managing the secure transit and storage of sensitive data.
- Adaptability to work within constraints of existing technology stack, while leading continuous improvement initiatives.
- Strong organizational, multi-tasking, and problem-solving skills, both within and across teams.
- Excellent communications skills.
Business Travel
- Position requires minimal to no travel.
Pay and Benefits
The typical starting salary range for this position is between $137,815 - $180,000 per year. Coinstar utilizes geographically based pay ranges, within the United States, which allows us to pay competitively and consistently based on location. Within the range for the applicable geographic area, individual pay is determined by several factors, including job-related skills, experience, and relevant education or training. Your recruiter can share the salary range specific to your location. Employees in this position have the potential to increase their base salary up to $206,723per year, which is the max end of the range, based on ongoing demonstrated and continuous performance in the role. Short-Term and Long-Term bonus incentives are a part of the total compensation package and are based on Company and Individual performance.
We believe that continued good health, financial security, and work-life balance are important. Coinstar is proud to offer a complete, progressive benefits package including:
- Health & Wellness Coverage – Three outstanding medical plans to choose from, along with dental and vision insurance, Short- and Long-Term Disability Insurance, and Life Insurance.
- Retirement Savings – Traditional and Roth 401(k) plans with a company-match that immediately vests.
- Paid Time-Off – PTO accruals begin at 18 days per year, plus 10 company holidays and 2 floating holidays annually. Additionally, we offer paid parental and adoption leave.
- Other Perks and Benefits – A generous Corporate Matched Giving plan and an Employee Assistance Program.
- Work Environment – We offer a casual and flexible work environment with work from home options.
EEO
We are Coinstar because of our people. We value and embrace their unique and diverse talents, perspectives and experiences and strive to build an environment where everyone can bring their best self to work. We are an Equal Opportunity Employer. Coinstar will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact our Human Resources team via [email protected]. We believe that diversity and inclusion make us a better, more innovative, and successful company, and we seek to recruit and retain a diverse talent pool. Even if you do not meet every qualification, we encourage you to apply.
Physical Requirements
Sedentary work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other individuals in person and electronically.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What We Do
Coinstar® is the global leader in self-service coin counting with 23,000 kiosks in North America, Europe, and Japan. More than 800 billion coins have been processed since Coinstar’s inception in the early 1990s. In the United States, consumers can convert their change to cash, a no-fee eGift card, or donate to charity at supermarket, mass merchant, drug store, and financial institution kiosk locations. Expanded cash services at Coinstar® kiosks include purchasing cryptocurrencies and adding money into digital accounts. For brand advertisers, Coinstar now offers adPlanet™, which enables lead generation on the interactive kiosk screen and a flexible digital advertising platform that sits atop Coinstar kiosks at select grocery locations.
