Cencora Jobs

Manager - Analytic Support

Cencora

Manager - Analytic Support

Reposted 6 Hours Ago

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Vilnius, Vilniaus miesto savivaldybė, Vilniaus apskritis, LTU

In-Office

5K-7K Annually

Mid level

Healthtech • Logistics • Pharmaceutical

We are united in our responsibility to create healthier futures

The Role

Lead a small analytics support team to provide Power BI, Alteryx, and SQL support; manage incident ticket queues; ensure data governance and access compliance; collaborate with analytics teams; and contribute to data management strategies and user-facing improvements.

Summary Generated by Built In

Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.
Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
Job Details
We are looking for an experienced Manager to join our Analytics Support team. In this role, you will collaborate across departments to deliver analytics solutions and support data-driven decision-making across the organization. You will lead efforts to ensure the accessibility and reliability of key analytics tools and play a vital role in shaping how data is used to drive success.
This position offers opportunities for professional growth, including advanced analytics, project management, and leadership development.
Responsibilities:

Team Leadership: Supervise and manage a team of two support analysts.
Analytics Tool Support: Serve as the first point of contact for employees with questions about Power BI, Alteryx, and Microsoft SQL Server. Guide users to the correct resources and ensure proper tool usage.
Incident Management: Oversee the incident ticket queue, assign tickets to support analysts, and ensure timely resolution.
Cross-Functional Collaboration: Work closely with other analytics teams to coordinate projects and ensure deliverables are met.
Data Governance: Ensure compliance with defined data access and governance standards & rules.
Strategic Input: Contribute to data management strategies and identify opportunities for improvement based on user feedback.

Work Experience:

Work experience with Power BI Desktop and Power BI Service. Experienced in creating and managing dashboards, overseeing access management (roles and permissions), troubleshooting errors, and optimizing dashboard performance.
Work experience with low-code/no-code applications. Experienced in creating and reviewing complex data workflows. Experience with Alteryx Designer/Gallery is considered a great benefit.
Minimum of 3+ years of experience leading small teams, preferably in data analytics. Leadership experience, including mentoring team members and managing projects.
Work experience in ticket queue management tools (e.g., ServiceNow).

Skills and Knowledge:

Proficiency in relational databases (e.g., Microsoft SQL Server). Ability to write and understand complex SQL queries in production environments.
Ability to prioritize tasks effectively and manage competing deadlines.
Strong problem-solving, communication, and presentation skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong organizational and attention-to-detail skills.
Ability to build relationships and collaborate across teams.
Project management and leadership abilities.
Excellent judgment, decision-making, and interpersonal skills.
Consulting and presentation skills.

Education:

Bachelor's degree in formal sciences, or equivalent work experience in data analytics, business intelligence, or related field.

Salary: 4,657.55 - 6,653.67 eur gross/month
What Cencora offers
We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures
Full time
Gross Salary Range (Monthly)
Affiliated Companies:
Affiliated Companies: World Courier (Lithuania) UAB

Skills Required

Work experience with Power BI Desktop and Power BI Service, including dashboard creation, access management, troubleshooting, and performance optimization.
Proficiency in relational databases (Microsoft SQL Server) and ability to write and understand complex SQL queries in production environments.
Work experience with low-code/no-code applications and creating/reviewing complex data workflows.
Experience with Alteryx Designer/Gallery.
Minimum of 3+ years of experience leading small teams, including mentoring and project management.
Experience in ticket queue/incident management tools (e.g., ServiceNow) and overseeing a ticket queue.
Experience ensuring compliance with data access and governance standards and rules.
Strong problem-solving, communication, presentation, organizational, and interpersonal skills.
Bachelor's degree in formal sciences or equivalent work experience in data analytics, business intelligence, or related field.

What the Team is Saying

Cencora Compensation & Benefits Highlights

Healthcare Strength — Benefits begin on Day 1 and include medical, dental, vision, prescription coverage, behavioral health/EAP, virtual musculoskeletal physical therapy, tobacco-cessation, and a wellness program that can lower premiums. Immediate eligibility and broad coverage are consistently emphasized across the package.
Parental & Family Support — Paid parental leave of 12 weeks, two weeks of paid caregiver leave, backup child care, and fertility and family‑building supports (including adoption and surrogacy assistance) are offered. Family supports are positioned to cover multiple paths to parenthood and caregiving needs.
Retirement Support — A 401(k) program provides a company match on contributions with flexibility to apply an equivalent match to qualifying student‑loan payments. This structure underscores support for long‑term savings alongside debt management.

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The Company

HQ: Conshohocken, PA

51,000 Employees

Year Founded: 2023

What We Do

Cencora is a leading pharmaceutical solutions organization centered on improving the lives of people and animals everywhere. With 46,000+ global team members, we have the opportunity to make a positive impact on healthcare in communities everywhere. Our team members are empowered to activate their careers through a collective of tools and resources designed to support individual career interests and aspirations. We value our listening culture that actions real outcomes and our team members appreciate and recognize one another for contributions that are making a meaningful global impact. No matter what your role is here, the work we do together has meaning. When you join our team, you become a crucial part of a greater purpose. We’re committed to supporting you personally and professionally, so we can achieve more together at the center of health. Protect yourself from job scams: Recruitment scams are on the rise. To protect yourself, we urge you to be vigilant and follow these guidelines > https://careers.cencora.com/us/en/job-scams