University of Miami

Manager, Administrative Operations

Posted 13 Days Ago

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Miami, FL, USA

In-Office

Mid level

Other

The Role

Manages administrative operations for the Surgical Oncology division, including staff supervision, scheduling, provider support, surgical denials, coding and encounter follow-up, reporting, recredentialing, budgeting, purchasing, internal controls, and compliance. Coordinates departmental services, develops processes, trains staff, tracks operational costs, and ensures division goals and daily activities are completed efficiently.

Summary Generated by Built In

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Manager, Administrative Operations

The University of Miami/UHealth Department of Surgery has an exciting opportunity for a Full Time, Manager of Administrative Operations to work in Miami.

Core Job Summary:

The Manager, Administrative Operations oversees departmental/office activities and services including the supervision of staff to achieve maximum productivity and expense control. The incumbent develops procedures and policies for administrative activities and other related internal operations.

Core Responsibilities:

Ensures all administrative operations run smoothly and efficiently.
Coordinates, plans and directs services which support the department.
Plans and coordinates the duties of staff in addition to analyzes complex administrative concerns.
Develops and implements department processes.
Recruits and trains support staff.
Manages staff in the day-to-day performance of their jobs.
Ensures projects and department milestones/goals are met and adheres to approved budgets.
Purchases and maintains office equipment and supplies.
Tracks and analyzes operational costs.
Coordinates delivery of services with other departments.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

Department Specific Functions:

Work closely with Division Chief / Acting Chief
Work Surgery WQ for Surgical Oncology. Address with any provider any deficiencies: ie: op reports pending, coding pending, attestation pending, etc
Work with providers on any surgery denials
Run reports to review status of charges for providers (Power BI)
Run Open Encounter report and advise providers of any encounter open past 3 business days
Knowledge and experience in Epic
Schedule Surgical Oncology patients for both clinic visits and surgeries
Schedule patients for Dept Surgical Oncology Referral WQ’s
Work closely with Faculty
Oversees all functions of Division of Surgical Oncology
Review daily any Workday time off requests and request from Admin Assist any PLR’s needed
Manage all day-to-day activities of Division of Surgical Oncology
Work closely with direct supervisor
Work with Admin Assist to make sure that all recredentialing is completed in timely fashion

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

High school diploma or equivalent; Bachelor’s degree preferred
Minimum 3 years of relevant experience

Ability to accurately prepare and maintain records, files, reports and correspondence
Ability to communicate effectively in both oral and written form.
Ability to maintain effective interpersonal relationships.
Ability to direct, manage, implement, and evaluate department operations.

Ability to effectively plan, delegate and/or supervise the work of others

Knowledge of business and management principles

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff

Skills Required

High school diploma or equivalent
Bachelor's degree
At least 3 years of relevant experience
Ability to accurately prepare and maintain records, files, reports, and correspondence
Effective oral and written communication skills
Ability to maintain effective interpersonal relationships
Ability to direct, manage, implement, and evaluate department operations
Ability to plan, delegate, and supervise the work of others
Knowledge of business and management principles
Knowledge and experience in Epic