Merkle

Manager - Account Management

Posted 19 Days Ago

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Bangalore, Bengaluru Urban, Karnataka

In-Office

Mid level

AdTech • Marketing Tech

The Role

The role involves managing client relationships, coordinating projects, monitoring sales data, and supporting communication and service delivery.

Summary Generated by Built In

The purpose of this role is to provide support and assistance in all areas of managing the client’s business and keeping day to day activities running smoothly.

Job Description:

Key responsibilities:
Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needs
Coordinates activity ensuring projects and plans deliver against objectives and on time/budget
Supports Client Manager and wider team with general client liaison and administration
Connects with client to support delivery of communication and service.
May research new market trends to incorporate into planning.
Monitors sales data to measure plan effectiveness flagging issues where appropriate

Location:

Bangalore

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent

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The Company

Atlanta, GA

4,000 Employees

Year Founded: 1971

What We Do

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.