Job Description

Family Description

Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development.

Subfamily Description

General R&D Management (GRM) comprises the management of the engineering organisation which includes development and revision of new and existing products or services. Covers monitoring of different engineering dimensions and priority setting and conflict resolution between the different organisational dimensions (if any). Contains formulation of long-term objectives, implementation of policies, and monitoring of engineering budget and development schedule. Comprises optimisation of product delivery and involvement in patent search, technology surveillance, technology trends, and is main contributor in innovation management of the company.

Join the 4ESS Product Cluster team in transforming the AT&T legacy 4ESS network to transformed products. The 4ESS network generates a significant revenue for AT&T. The 4ESS network supports AT&T's 1-8XX toll free service covering many fortune 500/1000 customers. AT&T envisions supporting this network out into at least the 2035. This position is managing the team that supports the Legacy 4ESS switch and is transforming/supporting its replacement the N4E switch. The 4ESS Technical Support and Development team located in Naperville is looking for a candidate with the following qualifications:

Responsibilities

• You will work as line manager handling day-to-day people topics. • Responsible for competence development, coaching and engagement/motivation. Team is a mix of very experienced engineers and engineers new to the team.• Responsible for key talent and skills retention.• Organizing people into operational teams, defining a clear scope for the team, setting targets, defining performance measures and evaluation • Driving continuous improvement actions • Led team to deliver features as well as support maintenance as per business needs. • You will take care of office and lab space organization as well as maintenance of those.• Implementing company-wide processes, strategies, and leading change • We expect you to drive the setting of targets and secure timely deliveries with team (assign development items, feature owners, delivery of feature to customer)• Technical expert on group responsibilities to Customer.• Run Customer meetings to address feature deliveries and other pressing technical topics key to Customer.

Qualifications

Impact

Impact is short-term through individual and team contributions. Scope is primarily within own subject area in a function/unit. Actions and errors impact on program, project or function. Provides measurable input into new products, processes, standards or operational plans in support of the organisation's business strategies, with some impact on business unit/ function overall results.

Scope & Contribution

Individual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.

Innovation

Carries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.

Communication

Communicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors.Works to influence others to accept job function's view/practices and agree/accept new concepts, practices, and approaches.Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.

Knowledge & Experience

Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.

You have:• Master's or bachelor's degree in Engineering, Telecommunications, Computer Science, Software Technology, or equivalent education • Good knowledge of SW development processes and SW quality essentials • Knowledge of Customer Technical Support.• Experience in a complex project environment. • Familiarity with quality assurance tools and techniques • Excellent interpersonal and teamwork skills, strong result orientation, proactive and can-do spirit, and strong teamwork and collaboration skills.• Supports high performance culture and ability to work under pressure. • Good communication and presentation skills to interact with Customer and team.• Excellent coaching, mentoring and good listening skills to manage a highly skilled team.• People/Management Leadership skills

It would be nice if you also had:• SW development background• Critical thinking and creative problem-solving skills. • Located in Naperville

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

US/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to:

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short-term disability, and long-term disability
• Life insurance, and AD&D - Company paid 2x base pay
• Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
• Paid time off for holidays and Vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.