Management Consultant for small and medium-sized businesses (SMBs)

Reposted 11 Days Ago
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Markham, ON, CAN
In-Office
Senior level
Information Technology • Consulting
The Role
Provide management consulting to SMBs across sales, strategy, and technology. Recommend AI and automation solutions, develop business and funding strategies, support funding applications, deliver training, manage multiple client engagements, and maintain client relationships through hybrid on-site and remote work.
Summary Generated by Built In
We are seeking a highly motivated and results-driven Management Consultant for small and medium-sized businesses (SMBs) to join our team. In this role, you will provide expert guidance and consulting services to small business clients. You will work directly with clients to identify their business needs and develop strategies to help them achieve their goals. You will also be responsible for identifying and recommending new technologies that can enhance their operations and drive growth.
This is a hybrid role open to candidates located in the Greater Toronto Area (GTA). The position involves a combination of remote work and on-site client visits. Candidates must be able to travel to client sites as required.
Key Responsibilities
Sales Consulting
  • Develop sales strategies to increase revenue and improve profitability.
  • Analyze sales data and trends to identify opportunities for improvement.
  • Design and deliver sales training programs to enhance team performance.
  • Collaborate with clients to develop pricing strategies and identify new sales channels.
Strategy Consulting
  • Conduct market research and analysis to identify business opportunities and threats.
  • Support the development of business plans and strategic initiatives.
  • Analyze dashboards and financial statements to uncover areas for improvement.
  • Assist clients in identifying and evaluating potential acquisition targets.
Technology Consulting
  • Evaluate existing technology systems and identify areas for improvement.
  • Recommend suitable technology solutions to optimize business operations.
  • Develop digital and AI adoption roadmaps aligned with business objectives
  • Guide implementation of automation and intelligent systems to enhance revenue performance
  • Deliver training and support to clients adopting new technologies.
  • Introduce AI-powered solutions—such as automation tools, intelligent reporting, and chatbots—to enhance sales effectiveness and operational efficiency.
  • Help clients incorporate AI into their overall technology and sales strategy to drive data-informed decisions and scalable growth.
Government Funding Strategy & Advisory
  • Identify relevant government funding programs aligned with client growth initiatives
  • Advise clients on funding eligibility, positioning, and program fit
  • Structure growth initiatives into fundable projects with clear objectives, budgets, and milestones
  • Lead and support preparation of funding applications, including strategic and financial components
  • Coordinate required documentation and vendor inputs to ensure submission readiness
  • Support clients through approval, compliance, and execution phases to ensure funded initiatives deliver measurable results

Client Management
  • Build strong, trust-based relationships with clients as a strategic advisor.
  • Maintain regular communication with clients, providing updates and uncovering new opportunities.
  • Manage multiple client projects simultaneously, ensuring timely delivery and high-quality results.
  • Stay informed on industry trends and best practices by attending relevant events and conferences.

Qualifications
  • Bachelor’s or Master’s degree in Business Administration or a related field.
  • Minimum 5 years of experience in management consulting or a related discipline.
  • Solid experience and knowledge across sales, strategy, and technology domains.
  • Strong analytical thinking and problem-solving capabilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently while managing multiple projects and deadlines.
  • Prior experience working with small businesses is preferred.
  • Multilingual skills are considered an asset.

Skills Required

  • Bachelor's or Master's degree in Business Administration or related field
  • Minimum 5 years of experience in management consulting or related discipline
  • Experience across sales, strategy, and technology domains
  • Strong analytical thinking and problem-solving capabilities
  • Excellent communication and interpersonal skills
  • Ability to work independently while managing multiple projects and deadlines
  • Located in Greater Toronto Area and able to work hybrid
  • Able to travel to client sites as required
  • Prior experience working with small businesses
  • Multilingual skills
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The Company
HQ: Markham, Ontario
15 Employees
Year Founded: 2011

What We Do

Change Connect Inc. is a Canadian boutique management consulting firm. Our motto - To be an effective catalyst for change. WHO WE ARE ​ We’re in the business of big change and big ideas. We’re the team with the know-how, experience, and commitment, to take your business further strategically, culturally, and technologically. Our methodology is tried-and-true, our experience rich and deep, and our capabilities range far and wide across various industries and business functions. We understand small and mid-sized businesses because we’re one too, which makes our practice unique in knowing what you need and providing you just that. ​ WHAT WE DO ​ We offer customized solutions for small to mid-sized businesses with a focus on Sales Transformation to help them work more efficiently and effectively. We help businesses reconfigure their sales compensation structures to align with company objectives, implement a sales training program, revamp the sales hiring process, and provide scalable change management for specific sales needs. We understand that no two businesses are alike and we believe that their solutions shouldn’t be either. ​ HOW WE DO IT ​ Collaborate. Challenge. Celebrate. We guide our clients through every phase and we take pride and joy in the entire process. We may not agree with you every step of the way, but through collaboration and challenge, we will find the best solution for your company and celebrate your success together. ​ CHANGE CONNECT AND YOU ​ Whatever stage your business is at, whether you’re a start-up looking to expand or an established company looking to move from a plateau to record growth, Change Connect is your partner in transformation. It would be our pleasure to help your business take its next step forward. ​ TOGETHER - WE MAKE SALES SCALABLE

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