Operational Resilience & Cyber Risk Consultant – All Levels
Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent
Build resilience where it matters most: cyber, technology, and third-party risk
The Role
Capco is seeking Operational Resilience and Cyber Risk professionals to join our growing Finance, Risk, Regulatory & Financial Crime (FRRF) capability. You'll work across the financial services and energy sectors, advising clients on regulatory expectations such as PRA and DORA, designing robust resilience frameworks, and implementing controls to close exposure gaps. This is an opportunity to deliver mission-critical transformation programmes while leveraging approved AI tools and AI-enabled ways of working to enhance analysis, improve delivery, and support better decision-making through responsible AI practices and appropriate human oversight.
What You'll Do
- Deliver operational resilience assessments, scenario testing, and control implementation activities, using AI-enabled analysis where appropriate to improve efficiency and insight.
- Support regulatory readiness across PRA, DORA, and other resilience frameworks, identifying opportunities to enhance delivery through AI-enabled workflows and automation.
- Assess cyber posture, third-party exposure, and vendor resilience, combining data-driven insights with expert judgement to strengthen organisational resilience.
- Define and implement governance models, dashboards, and reporting mechanisms, ensuring appropriate governance, validation, and oversight where AI-assisted tools are used.
- Guide technology implementation and support cyber and operational resilience transformation programmes, identifying opportunities to responsibly apply AI to improve client outcomes.
What We're Looking For
- Experience in operational resilience, cyber risk, and third-party risk within financial services or energy.
- Practical knowledge of Important Business Services (IBS), Impact Tolerance (ITOL) calibration, scenario testing, and process mapping.
- Experience implementing regulatory change and control remediation, with familiarity using approved AI tools to support analysis and delivery.
- Strong collaboration skills with the ability to work across business, technology, security, and risk teams.
- Excellent communication and stakeholder management skills together with an interest in responsible AI adoption within regulated environments.
Bonus Points For
- Experience leading complex operational resilience or cyber transformation programmes.
- Background in cloud security, cyber tooling implementation, or AI-enabled security analytics.
- Experience with vendor risk assessments, third-party governance, and remediation strategies.
- Exposure to resilience reporting frameworks and regulatory change programmes.
- For senior candidates, experience mentoring colleagues, developing propositions, and supporting business growth.
Why Join Capco
- Deliver high-impact transformation programmes for Tier 1 financial institutions.
- Work in a collaborative, flat, and entrepreneurial consulting culture.
- Access continuous learning, industry certifications, and structured career development.
- Help shape the future of cyber and operational resilience across financial services and energy.
- Be part of a team delivering meaningful change for global clients.
Benefits
- Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
- Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
- Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
- Family Care: Eight complimentary backup care sessions for emergency childcare or elder care.
- Holiday Flexibility: Five weeks of annual leave with the option to buy or sell holiday days based on your needs.
- Continuous Learning: Minimum 40 Hours of Training Annually. Take your pick—workshops, certifications, e-learning—your growth, your way. Business Coach assigned from Day One to help accelerate your development.
- Healthcare Access: Convenient online GP services.
- Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.
Inclusion at Capco
We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.
#LI-KA1
Skills Required
- Experience in operational resilience, cyber risk, and third-party risk across FS or Energy sectors
- Practical knowledge of IBS/ITOL calibration, scenario testing, and process mapping
- Ability to analyse and implement regulatory change and control remediation
- Strong collaboration skills to lead multi-disciplinary discussions
- Clarity in communication with stakeholders at all levels
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
