Managed Services - Network Field Services Specialist

Posted 10 Days Ago
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7 Locations
Hybrid
44K-91K Annually
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
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The Role
Provide specialized network and cloud architecture support within a managed services team. Design, implement, and document network infrastructure, perform onsite troubleshooting, support circuit turn-up and validation testing, and maintain asset inventory. Collaborate with cross-functional teams and recommend tools to improve service delivery.
Summary Generated by Built In
At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance.
Those in cloud and network architecture at PwC will focus on designing and implementing efficient and secure solutions for clients. You will be leveraging cutting-edge technologies to optimise infrastructure and enhance connectivity.
You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Apply a learning mindset and take ownership for your own development.
Appreciate diverse perspectives, needs, and feelings of others.
Adopt habits to sustain high performance and develop your potential.
Actively listen, ask questions to check understanding, and clearly express ideas.
Seek, reflect, act on, and give feedback.
Gather information from a range of sources to analyse facts and discern patterns.
Commit to understanding how the business works and building commercial awareness.
Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
The Opportunity
As part of the Managed Services team, you provide specialized technical know-how as a Network Engineer. As a Specialist, you handle intricate tasks and conduct in-depth analyzes, supporting specific projects with your specialized knowledge. Join us to enhance your skills in a fast-paced environment while delivering quality results that drive client success.
Responsibilities
- Provide specialized technical support for cloud and network architecture projects
- Conduct thorough analyzes to identify system improvements and efficiencies
- Collaborate with cross-functional teams to deliver integrated solutions
- Assist in the design and implementation of network infrastructure
- Evaluate and recommend tools and technologies to enhance service delivery
- Maintain up-to-date knowledge of industry trends and advancements
- Document processes and create technical specifications for projects
- Support the team in achieving project milestones and objectives
What You Must Have
- Bachelor's Degree
- At least 4 years of experience
What Sets You Apart
- Bachelor's Degree in Information Technology, Computer Science preferred
- ITIL Foundation certification preferred
- CCNP or equivalent vendor certifications preferred
- Fiber/cabling certifications (BICSI or equivalent) preferred
- Demonstrating proficiency in structured cabling and patching
- Installing and mounting network devices effectively
- Supporting circuit turn-up activities and validation testing
- Performing onsite troubleshooting for connectivity issues
- Maintaining asset inventory and documentation
The salary range for this position is: $44,200 - $91,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Skills Required

  • Bachelor's Degree
  • At least 4 years of experience
  • Proficiency in structured cabling and patching
  • Installing and mounting network devices
  • Supporting circuit turn-up activities and validation testing
  • Performing onsite troubleshooting for connectivity issues
  • Maintaining asset inventory and documentation
  • CCNP or equivalent vendor certifications
  • ITIL Foundation certification
  • Fiber/cabling certifications (BICSI or equivalent)

What the Team is Saying

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PwC Compensation & Benefits Highlights

  • Retirement Support An employer-funded Wealth Builder contribution sits alongside the 401(k), a distinctive feature that strengthens long-term savings and is highlighted as a clear plus.
  • Parental & Family Support Policies include 12 weeks of paid leave for all parents with a phased return, along with support for fertility, surrogacy/adoption, and childcare resources.
  • Wellbeing & Lifestyle Benefits Mental-health commitments, coaching and app access, fitness programs, hybrid flexibility, and firmwide U.S. shutdown weeks underscore a strong focus on wellbeing, with recent recognition for excellence in health and well-being.

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The Company
HQ: New York, NY
370,000 Employees
Year Founded: 1998

What We Do

Build what’s next — with tech that matters PwC provides professional services across Audit and Assurance, Advisory and Tax — powered by a global network of over 370,000 people in 149 countries. You may know us for our business expertise, but technology is core to how we help clients move faster, build trust and deliver meaningful outcomes. As a technologist, you’ll work on agile teams with experienced engineers and product thinkers — using AI, cloud, cybersecurity and more to design scalable, real-world solutions. You’ll keep learning, stay challenged and be part of a network where your growth is built in — and your work drives what’s next.

Why Work With Us

At PwC, our professionals include technologists, engineers, programmers and consultants working across AI, cloud, cybersecurity, data and more. You’ll explore innovative ways to help clients transform their business through technology—reducing complexity, unlocking value and shaping a more agile, data-driven future.

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