Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Craft and convey clear, impactful and engaging messages that tell a holistic story.
- Apply systems thinking to identify underlying problems and/or opportunities.
- Validate outcomes with clients, share alternative perspectives, and act on client feedback.
- Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
- Deepen and evolve your expertise with a focus on staying relevant.
- Initiate open and honest coaching conversations at all levels.
- Make difficult decisions and take action to resolve issues hindering team effectiveness.
- Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of PwC's Finance Managed Services team you will deliver recurring outsourced finance operations for multiple clients. As a Senior Manager you will lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a significant level to drive project success. This role offers the opportunity to grow in operational leadership, financial governance, and cross-functional team management within a dynamic, service-based environment.
Responsibilities
- Engage with clients to drive project success and satisfaction
- Manage and mentor cross-functional teams to boost performance
- Foster collaboration with client stakeholders to meet service expectations
- Utilize analytical skills to identify and address operational challenges
- Promote a culture of continuous improvement and accountability
What You Must Have
- Bachelor's Degree
- 7 years of experience with a minimum of 3 years in Finance BPO or Managed Services
What Sets You Apart
- Master's Degree in Accounting, Finance, or Business Administration/Management preferred
- Hands-on experience with ERP platforms such as SAP, Oracle, NetSuite, or Workday
- Demonstrating analytical and problem-solving skills in financial process optimization
- Utilizing automation and dashboarding tools for operational performance management
- Managing remote and offshore delivery teams with a collaborative style
- Supporting commercial objectives like utilization, margin, and revenue forecasting
- Excelling in communication and stakeholder management with mid- to senior-level clients
- Mentoring and coaching team leads and associates within the managed services model
- Promoting innovation through the use of automation tools and financial systems
- Demonstrated experience leading service delivery teams in a shared services or outsourced model
- Familiarity with SLA-based delivery and performance monitoring frameworks
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
PwC Compensation & Benefits Highlights
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Healthcare Strength — Multiple medical plan options with integrated programs, mental-health apps, and primary care access indicate robust coverage. Fitness partnerships and specialized care navigation further broaden support.
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Parental & Family Support — Paid parental leave for all parents with a phased return, plus fertility, adoption, and surrogacy support, underscore strong family-forming benefits. Backup caregiving resources and caregiver leave extend support beyond new-parent needs.
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Leave & Time Off Breadth — Two firmwide U.S. shutdowns alongside vacation, holidays, and various paid leaves create predictable time-off opportunities. Additional paid and unpaid leave options offer flexibility for different life events.
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